Could need a full 'reboot' of the B&M happens from time to time, try Merlot's suggestion first as it resets the internal library file that can get corrupted at times (4-5 mp3s on a stick doest the job). If not, wait until the ignition has been off for 5 minutes, pop the bonnet and disconnect the -ve battery terminal (easy with the quick release mechanism) for about 15-20 minutes, reconnect, worth noting you will lose all trip data and need to reset the clock.