BM's dont seem to want to speak to us at the moment was hoping the car would arrive this week, but after calling twice and being told someone will get back to us with an update and did not, i sent them an email and still heard no reply from this. We are becomming a little dissapointed.

Yep here goes:
We went into BM's after driving past one day on the way to work and noticing that they had a sparkling Launch edition parked outside, i then immediately sent them an email when i got to work enquiring on the pricing etc, then a couple of days later on the 14th Feb went in and had a test drive with Ian early one saturday morning. After a couple of miles I knew I wanted to buy one.
Then got back Ian kindly made us a brew while we used the touch screen LCD ordering system to spec up our car! then paid a £500 deposit, and away we went for the long wait, of which was predicted of mid may.
We then recieved many updates from Ian informing us of the status of the car once the factory processed the order, and it arrived bang on the predicted time as we picked it up last saturday 16th,



I had already reccomended BM's to several people and am very pleased that they now also deal in Abarths.

Keep up the good work.

Okay. I collected my car yesterday, and I can only repeat what's already been said tbh.

I remain very impressed with the level of customer service at Bauer Millett, and all the staff there who I've dealt with have been really helpful and ultimately made buying a car from them a pleasure.

Throughout the waiting period (and it was a long one) I was in ongoing contact with either David or Luke and any questions I had were dealt with speed, clarity and honesty. You get tired of salespeople bullshitting you these days, but I had none of that from the lads in Manchester. They offered me a great trade in price on my Fiat 500, which was pretty much the same as David predicted back in Feb when I placed my order, even though my mileage had increased a fair bit since then.

I was unable to collect the car when it arrived at the dealership 3 weeks ago due to the insurance ballache I had. Bauer Millett were understanding in this issue and sat my Abarth in the showroom next to a Corvette until I was ready to collect yesterday!

Collecting my Abarth was easier than I expected. Ian dealt with the handover mainly, and the painful part (paying) and David then suggested taking a few shots of my new Abarth next to my old Fiat, which was a really nice idea. They then treated me to a bottle of Prosecco, shook my hand and off I went to negociate the early morning Manc traffic.

I think the main point here is that if I have any issues with my car, or any questions at all, I know I can call/email BM and get a resolution, without the dread of being put on hold, not called back, or generally buggered about. They've obviously put a lot of time and effort into setting up their Abarth and Alfa franchise and it shows through in the stunning showroom, and fantastic customer service.

Well done Bauer Millett, from a very happy customer.

I got my black 500 from here and have to say they were great. Advice a plenty and they have phoned me to ask how the car is as well. If I do get another, this is where I will be getting it from. They may not have finished with me yet though, the esseesse kit won't let me forget it.

I got my car from Bauer Milletts and it's been back once for a simple mic change, and I've had flawless service from them.

If you're going to get your car serviced there make sure you get the right location though.  Their service and parts department is at a different site to the showroom!

I rang them over a week ago to book my car in for some warranty work. The lady I spoke to said she would ring me back. Heard nothing. Rang back on Tuesday this week. Spoke to the same woman. "We're in the process of changing the courtesy cars over, we'll be in touch within a couple of days". Still not heard anything. Becoming very impatient. I can't see out of my windscreen. (Need new washer jets & blue and me mic).  

I gave Chris a call this morning. Parts are in, so hopefully it will get sorted this week. Cheers Mitch.