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AlexK
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« on: February 26, 2010, 01:41:05 PM » |
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Thames, Slough 470 Bath Road, Slough, Berkshire, SL1 6BB Phone: 01753 788 000
Guidelines for members: Comments should be self-contained feedback on your overall experience following the purchase of a car or completion of service/warranty work. Leaving feedback purely on the basis of a test drive or phone call is of no use to anyone. Please do not comment on other people's feedback - instead, take all conversations into PMs. All feedback must be constructive and factual. Emotional ranting, retaliatory or libellous comments will be removed. In all cases of dispute, your dealer must be given the opportunity to resolve the situation first.
Guidelines for dealers: Dealer staff may not post in their own threads except to exercise their right-to-reply on specific points of criticism. Clarification, where required, should be sought privately. Attempts to bump a thread will be dealt with harshly.
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I'm taking a break: if you need something, please PM a member of the moderator team.
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Hozepipe
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« Reply #1 on: May 29, 2009, 10:52:01 AM » |
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Just popped into the Thames service department to get my B&M system reset. They appeard to be nice people and very efficient. I guess I'll find out for sure in a few thousand miles. BTW, they had a grey A500SS with titanium wheels on the lot. I'm so glad that I chose the white as the titanium's made the car look lacklustre in comparisson. A quick straw pole was unanimously in favour of white. 
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Abu Dhabi Blue Abarth 695 Tributo Ferrari
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alberto
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« Reply #2 on: July 13, 2009, 07:41:30 PM » |
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got my a500 from thames, the service dept fixed the stripe under warranty no problem, as per my previous post, have tried to arrange a test in an esseesse.... still waiting for a call!! you would think if i waved two and half grand in any other recession hit business they would at least go thru the motions. but alas not.. why the govt (and us as tax payers) are trying to save these arrogant dealers , I am at a loss, in a service industry, without good service they are nothing, the quicker the rubbish ones go to the wall the better!
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A 500 L E owner
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F1REM
Assetto Member
 
Posts: 79
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« Reply #3 on: September 11, 2009, 03:23:09 PM » |
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Got mine from Thames back in May...extremely helpful folks, I found. Def  from me 
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Mark A500, B/N white, red leather & stripes, 17" 10 spokes - all lovely 
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fraserwh
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« Reply #4 on: October 03, 2009, 03:57:38 PM » |
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Collected my car from Thames this week and Ejay helpful as ever....even helped me lift Esseesse Box and take off parts into my wife's car in his smart suit...that's devotion to duty
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carolt
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« Reply #5 on: November 20, 2009, 06:06:49 PM » |
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I had my GPA serviced by Thames today and they seem a competent outfit. I waited. First I had a coffee, then I had a chat with Ajay about my potential purchase of an A500 to complete my Abarth collection in the first half of next year, which was nice, then I wandered around admiring all the registered and as yet unregistered and unsold Abarth cars, and then I sneaked up on the big gate to the workshop and watched. It was cool, the guy working my car was very thorough, he did everything I asked them to and the service bill was not much more than for the Punto Sporting at the time. So I won't hesitate to take my car back there, especially since they are well within commuting distance, which Westover sadly is not.
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jamieabarth
Newbie

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« Reply #6 on: January 01, 2010, 06:45:11 PM » |
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Collected my new car yesterday - can't thank Abb at Thames Slough enough. This is the fifth car in a row purchased from Thames and overall the experience has been positive, in each case any little niggles pointed out were rectified with a minimum of fuss. The showroom is always spotless and comfortable, and I was offered refreshments whilst the paperwork formalities were being dealt with. Handover was flawless, the car was presentable and ready to drive away. They will definately continue to get my trade in future. They gave me a fair part-ex on my old car, so all in all quite happy. 10/10 for Thames Slough, I can highly recommend them. 
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CraigEdwardLucas
Esseesse Member
  
Posts: 203
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« Reply #7 on: January 17, 2010, 06:36:25 PM » |
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In terms of Thames, I haven't got a bad word to say about them. Great bunch of guys from my perspective, always willing to help out and knowledgeable to about the cars. A few of them were at Silverstone last year to see their sponsored 500 and show a commitment to the brand.
Craig
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« Last Edit: February 28, 2010, 05:34:16 PM by AlexK »
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Romano
Abarth Wannabe

Posts: 46
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« Reply #8 on: March 22, 2010, 05:53:18 PM » |
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I bought my car through Ajay at Thames. I think this is my 3rd Fiat from them and the service was excellent, as always. I always go back to 'Abb' there and this time dealt with Ajay. The guys there are all really friendly and helpful and nothing is too much trouble. I can't recommend them enough. 
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Certi amori regalano, un' emozione per sempre
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Coryn
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« Reply #9 on: May 20, 2010, 09:03:18 PM » |
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Hi, Got my A500SS from Slough also. i also had a grin ear to ear on the test drive. service was good & enjoyed the haggle. The spare :Dbox of bits arrives tomorrow :-)
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colin
500 Board Moderator
Global Moderator
S2000 Member
    
Posts: 734
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« Reply #10 on: June 04, 2010, 03:13:41 PM » |
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Bought mine from Thames, Slough, dealing with Ajay, who I have to say was scrupulously professional, helpful and friendly.
Reading the comments on here, it would seem my favourable impressions of this dealership were not a one-off, which is always good to know.
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DanDey
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« Reply #11 on: June 29, 2010, 04:58:52 AM » |
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Ok picked up the car yesterday afternoon .... WOW! Ajay had phoned me to say he had a unregistered one on friday and could have it ready for monday  even after I said I wanted the SS and Monza. It was pre arranged for wednesday, and yesterday morning as I am speaking to Ajay sorting out the insurance, he asked if I wanted to come to slough this afternoon and pick it up So there I was at Slough trying not to slobber over my car on the forecourt, Ajay talking me through the paperwork in plain english, very nice guy and makes you feel very important, plus no bullsh*t, which is rare in car salesmen these days  He then brought the car round, gave me a thorough walk through, which was a bit tedious I had already figured out much of it and just wanted to drive baby drive, but I listened like a good school boy should. Suddenly noticed they had forgot the parking sensors, understandable as it was supposed to be a wednesday pick up, he said not to worry, he would send his guy over to my office, which is 30 miles from Slough, I thought that was excellent. Job done, I thanked him, like I was shaking the president of america's hand, you know the whole " so honoured to meet you and thankyou for seeing me " kinda thing..  and with that, got it, roared it to life and shot off for 25 yards, hit traffic, which pretty much was the journey at 5pm on the M25 going back towards St Albans 
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"Rory" not your average little 500 SS monza 
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GOLDIE
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« Reply #12 on: September 01, 2010, 08:44:44 PM » |
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Like everybody else has said... Thames and esp Ajay are thoroughly recommended by me.
Ajay is a straight talking, all round nice guy. Nothing like any other car salesman I have dealt with in the past.
If you are from this part of the world and you want an Abarth, Thames are the people to deal with.
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A500SS BN White, red mirrors and side stripe, auto air, dipping rear view mirror, parking sensors, White SS alloys, Koni FSD Upgrade,.... Small but Wicked (Oh yeah and it is a Fiat - chance what anybody about says... and I love it all the more for that)
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colin
500 Board Moderator
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S2000 Member
    
Posts: 734
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« Reply #14 on: September 02, 2010, 07:16:46 AM » |
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Although I have yet to avail myself of the aftercare coffees and bourbons, I have to agree with the praise for Ajay. He looked after me well, and greeted me like a long lost friend at the ACE Cafe meet........ can't ask for more than that, really!
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