Vospers, Plymouth
http://www.abarth-uk.com/
Marsh Mills Retail Park, Longbridge Road, Plymouth, Devon, PL6 8AY
Phone: 01752 636363
Fax: 01752 636311

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I just wanted to add my experiences to this section... As someone who's worked in the car trade many moons ago (I didn't reveal that to anyone until the day I picked up my car  ) I guess I'm very picky about who I will and will not deal with

I have to say that without doubt, Vospers are doing an amazing job.

Yes, they are 330 miles from where I live, but the quality of service I have had from John Hutchinson, John Clapp and the whole team at Vospers has been second to none.

I almost didn't get an Abarth because of the treatment I'd had from another dealer, but John H rode in like a knight on a white charger (or is that an AGP  ) and saved the day!

John H communicated with me regularly -- by phone, e-mail and text.  My questions were always answered honestly and directly, there was never any "selling" as such, just an Abarth enthusiast (him) talking to an Abarth wannabe (lil old me!) to get me the car I dreamed of, for a price I could afford, with my trade-in at a price we could both live with 

I had never met John H or John C until this Saturday (when I went to pick up my car) -- so the 12 weeks build was all handled remotely.  Finally meeting John & John on Saturday morning was great and the reception was warm and friendly. 

Even other staff in the dealership who were just passing by or who came to talk to John or John said "Hello" and wished me well with my new car!  Whatever they put in the water down there needs to be bottled!  Other dealers could learn a lot from them.

When I got there, all the paperwork was ready, finance, part-ex, new car docs everything -- John C even helped me fill out a V750 form for a change of plates!  He took me through all the bookpack items, and pointed out the relevant differences for certain bits (as I was coming from a Fiat GP) 

When the time came, John C took me to the car -- which had the Abarth 595 cover over it and did the "reveal" -- it's a very nice touch. 

He then took me through everything on the car in great detail -- and answered all my "newbie" questions.  I couldn't fault the handover.  It made me feel confident about the car and the features -- I didn't have to leave the forecourt only to pull up 3 miles down the road to work anything out! 

When I was ready to go, I even got to meet Mr Vosper himself -- something I hadn't been expecting.

All in all, the Vospers "experience" was positive, friendly and above all professional -- it's the final stages where so many dealers get the "small things" wrong -- Vospers (under John H's leadership) have things spot on.

Some dealers give you the "warm and fuzzies" until you've signed the order and then couldn't really give a t*ss... The Vospers experience was not like that at all.  I can't recommend them highly enough.

Thanks a million John & John 

A huge thank you to John, Jon and Dan for such excellent service. I know i am probably repeating what others have already said but the handover yesterday was faultless and your enthusiasm for the brand infectious.

Me and the good lady are quite impulsive and even though we travelled almost 300 miles to buy the car (without even a test drive ) we knew it would be one of our best car purchases (and we have had quite a few in recent years )

I am sure i could go on with more gushing words of praise but wouldn't want to make anyone    If anyone is thinking of buying an Abarth in the near future I would strongly urge anyone to give the guys at Vospers a call.

Thanks again 

PS. And now I have some cleaning to do. White seems to show up the flies' blood and guts quite nicely so not a look I can be seen in public with

My sentiments are pretty much the same as all people above regarding Vospers.

I was down that way on holiday and John H made every effort to make sure he could fit me coming for a test drive amongst all of the other things that I had planned whilst down there.

There was no hard pushy sale like I had when I bought my Swift from my local dealer.

The test drive route was great and encourage to show the accelerator some fun! 

Once I got back home it was incredibly easy to buy the car, didn't have to go back down until day of collection.  Car was even slightly ahead of schedule.

The hand over was seamless and through, showed me everything I needed to know.  It is also the little details that count, a brief phone call to make sure you got home ok, in the teaming rain goes a long way with customer relations.

All the staff that I did encounter were friendly even in the normal showroom when I went for a nose around on a Sunday and they pointed me in John's direction when he was back in the office during the week.

I will be paying a visit for the SS kit and my servicing.  It adds a nice little weekend break after having the Abarth serviced I reckon. 

All in all the whole service from start to now was great, called when promised and called when wasn't even expecting it.

A bit to John H and the Vospers team for making this the easiest car purchase I have ever had. 

Keep up the good work.

I am now the proud owner of an Abarth Convertible which I was talked into by my Husband. However after the amazing John Hutchinson had found me the perfect car, I am really pleased with the personal attention John gave me. The car looks superb and all the extra's I have had put on work really well. If anyone was to ask about the car I would strongly reccommend John Hutchings to anyone as his service and attention to detail was the best you could ever imagine. I also have to say the hand over was very impressive as I had Mr V himself show me to my brand new car. All in all the best experience one could possible imagine when purchasing a new car.

Many thanks John for your patience and no high pressure sales!! Despite being talked into the car by my husband it was the best piece of advice he has ever given me in my seven years married but we won't tell him as he is paying for it!!!!!!

Thank you to everyone at Vospers for making my day very special. I certainly won't forget the ever amazing service. Well done Vospers.

Hi, just back from a 400 mile drive and not too pleasant ferry crossing (winds had died down but still very choppy). Yesterday morning I took delivery of my new EVO from John, the car is white with red stripes and mirrors, climate control and sunroof.

Firstly and most importantly I want to say a sincere thanks to John, the biggest concern I had in buying from John was the huge distance I would have to travel to get to Vospers as I live in Belfast, thankfully John dramatically lessened the distance by having someone drive the car to East Midlands to meet me at the airport, this shaved almost half of what would have been an 11 hour journey and I can't thank John enough for that, this is what I call going the extra mile, or infact 300 odd miles 

John has been great to deal with, kept in constant contact to advise any updates on the car, no pressure put on to finalise etc. If you are reading this are thinking of buying an Abarth I can only say give John a call, you will be treated superbly and the extra distance is not an obstacle. Once again thanks John, I love the car 

Been good to deal with John, from initial search to completion of the deal in Plymouth.

The weather caused the most complicated collection with snow, fog and delays of planes - even ending up in the wrong airport as we could not land

The delivery touches were great, the missing bits organised without extra charge and good explanation of the car etc.

All good and a pleasant experience 

First 6k service after SS fitment.  So it was only a small job bit still great level of detail going into it.

You can see the detail when you monza is 'lubricated' and the stamp in the book had a post-it over it so it does not smudge in the book when the engineer closes it onto the other pages!!!  That's what I call attention to detail.

Also had my fan replaced again, nice to be back in a none squeaky cabin.

New showroom and service centre are amazing, another job well done by the Vospers team.