Hi,

Thanks for the message.

We do offer an Automatic-Renewal with policies which is stated in your documentation, although if you can provide me with your policy number I can certainly arrange for our Renewals team to give you a call to resolve this & look into whether or not we can compete with your improved quotes you have been able to find?

I can confirm our opening hours for Renewals are 9AM-5.30PM Monday-Friday, and 9AM-4PM Saturday. Quotations are open until 7PM Mon-Fri and 9AM-4PM Saturday.

Kind regards
Dan.

Will be watching this thread quite closely as my insurance is up for renewal in October and I was looking to give Flux a go this year..

Besides; you've got a 7-day cooling off period so don't worry about not getting your money back if you do cancel..  No guarantee it won't take 5 days to get the money back though

Update: Received no call, gave it until 10am and then requested callback via website.

Upped my mileage from 7500 to 12000, slightly lowered car value and included a new exhaust (which I'll be getting soon enough)

Still retained at £395.

They will refund me the difference etc they took from the start.

In the end, I'm happy.

Well I asked for the quote with a modified exhaust and they said definitely no change if just cosmetic.

But I said it could add a a few more BHP but I don't know specifically, so I said, 10BHP and they said they're happy to keep same price if it's like that and nothing excessive.

I'm mainly getting the new exhaust to replace the standard rotting one and some nice sounds.

Being of, shall we say, a slightly older generation, why is it that with almost all forms of insurance, it is almost guaranteed that you have to change to get a reasonable quote?  When I was in my prime (longer ago than I want to admit!) it was always about trying to keep existing customers. Now it appears to count for nothing and whether it's car, home or any other form of insurance, you just know that every year you are going to have to change to get a decent quote.  I still get quotes from Swinton (a broker!) that is hugely more expensive than I can get myself  As an ex financial adviser (amongst other things!), I would be mortifed if a client of mine 'phoned me to say that they could get better rates than I could!  I would really hate it!  T thing the world went wrong when I wasn't looking!