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Author Topic: Arnold Clark, Edinburgh  (Read 10347 times)

Offline frogeyes

  • Assetto Member
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  • Posts: 57
  • Carlo Rating: 0
    • Fife
Re: Arnold Clark, Edinburgh
« Reply #15 on: June 16, 2013, 09:05:33 pm »
got my number plate transfer finally done by AC Edinburgh

easy enough, swap number plates and chuck the tax disc in. they almost forgot to swap the tax discs, luckily id decided to sit in the carpark and phone my insurance about the plate transfer.
by the time i got home the rear plate was hanging off. it doesnt bother me but it would others im sure.

personal service is barely 1/10th of what it was before i bought the car.

AbarthForum.co.uk

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    Offline C4KFC

    • Abarth Wannabe
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    • Posts: 35
    • Carlo Rating: 0
      • Ayrshire, Scotland
    Re: Arnold Clark, Edinburgh
    « Reply #16 on: August 26, 2013, 10:44:21 pm »
    Thought I would leave bit of feedback on my visit to ACE today. I left feeling that the marque was being let down badly by the garage. I feel sorry for anybody visiting with the thought of spending their hard earned money on a much wanted new Abarth to fulfill a dream that they have. I entered the showroom to find that there were two cars on display, helped to support the idea of exclusiveness. There was a black Abarth Punto and a white Abarth 500. Looking closer at the 500, i found that the display info beside it related to a 1.2 pop, bit different from the car on display! Having a good look at the car, I was bit dismayed to notice that the 500 model was damaged, scraped at the rear quarter with a slight dent. I couldnt understand how a company trying to sell high quality cars at a high cost to passionate customers, could allow a car like this be a representation of how they view their product...showing a damaged car as an example of what they have to offer.I also felt that this attitude of allowing it to still be on display says something about their atttitude towards the service and attention that you would expect from them...which I feel is a poor example to demonstrate to potential customers. I have previoulsy visited ACG, finding the set-up there a totally different experience, with a sharp display and making you want to trust them to provide good service and care throughout the ownership process, before and after sale.I hope that ACE can improve on the impression that I was given, to wow potential customers and make visiting them a memorable experienced for the right reasons.

    Offline NorthWest500

    • Abarth Wannabe
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    • Posts: 33
    • Carlo Rating: 1
      • Lancaster
    Re: Arnold Clark, Edinburgh
    « Reply #17 on: October 11, 2014, 04:45:02 pm »
    Recently we purchased a new A500, we dealt with John initially (Sales Manager) and then Joe, the deal was agreed in a reasonable manner and after approx 12 weeks, and a couple of courtesy progress calls in between, we were advised the car had arrived at the showroom. The whole process was  handled professionally and with very little fuss. Based on our experience I would recommend the branch to others interested in the Abarth range.