I had my first experience of AC servicing 2 weekends ago.
After hearing none too promising tales from a few folk (but NOT at this branch!!) I wasn't too optimistic...
However, they were Excellent! It was my 500's first service. Done right on time. Car cleaned inside, not washed like I asked, and even given a chocolate bunny as it was Easter.
Such a change to get a car serviced and not have to spend hours cleaning off grubby oily hand-prints inside and out.
I can't remember the guy's name who was in charge on the day, but he was very good. Explained what would happen before, offered me drinks, stuff to read, a run into town and collection, then showed me round the car afterwards at everything they did.
And they did do everything, because I marked parts and took note of levels etc