Had my first service today owned the AGP since 27th March 2009 When I went to take a look at an AGP and get some figures back in febuary 2009 I was thinking because I am young and look younger than what I actually am I would not be taken seriously glad I was wrong
Darren dealt with the sale he was very knowledgable, very friendly and very helpfull and seemed to have a passion for the brand it was probably the best customer service experience I have had
I went down to Lipscomb to book my service few weeks ago just happened to be a Sunday and no one was there to be able to book it. Went down next day the people who dealt with booking the car in were very friendly said they would drop me off in maidstone.
On this day Darren was just driving a car out saw me and asked was there anything wrong with the car (as he saw me there on the sunday) and asked how the car was.
Today took the car in for 0900 they said they would get the car done for 1300 they took me to Maidstone like they said all good was expecting it to be done by 1300 but I did not get a phone call until 1432 to say they were sending someone to pick me up.
The bloke who drove me about said sorry for being late he was a nice, friendly bloke aswell
I had been charged correctly for the parts as some people have had cases where they were charged for 2 cans of oil and only had 1 and a half only problem was I washed my car yesterday and was looking good it was nice of them to wash it for me after it's service and I do appreciate it only problem though was the car was covered in smeary water marks