Dealt with Simon in the parts department at Lipscomb regarding some 2nd hand Esseesse wheels i had bought from them off of Ebay,one wheel had to be replaced as it was buckled,he found me another took the time to get it checked before contacting me, excellent customer service from the parts department

Well i am now on my 2nd purchase from them and both times they have been superb.
A big heads up to Phil for showing me the APE SS. Over the moon with it.

As the rear wheel of my A500 has been making an horrendous squealing noise for the past couple of months, I booked my car in with Lipscomb.

Took my A500 in at 08:30 on Wednesday morning. At approx 17:30 I received a phone call to say that they could not hear the squealing. After telling them that the squealing was definitely there, they kept the car for another day. Thursday (approx 17:00) I go down to Lipscomb and they tell me that they did hear the squealing and that the rear disk pad was 2mm thick and needs replacing. I was fuming. They kept my car for two days only to tell me that the rear break pad needs changing, without changing it!!!! Surely the first thing you would check for is the break pad situation (i.e. pads need cleaning etc etc).

So a week where I planned everything around getting my car fixed (stayed with the in laws)......it didn't get sorted. This poor level of service has wasted the week for me, my wife and the in laws (as Lipscomb could not provide a courtesy car for me)

In the end I had to buy the pads of them, so that I could get Kwik Fit to put them on for me (I couldn't afford leaving the car with them for a third day, as I needed to go home in Middlesex)

Also.....a quarter of fuel had been used....but I guess they had to drive around quite allot to figure that the break pads needed replacing

I'm so disgusted with their level of service........They don't deserve to fly the Abarth flag. 

Picked up my a500 on Saturday so far just a BIG smile is all that I can say :-)

Picked up my 595 Turismo today, well pleased with it and the service i received from Phil,he was in constant touch either by phone,text or email sending pictures and giving me updates all the way through,sorted out the Reg transfer and the transfer of wheels,exhaust and a few other bits from my A500 on to the new 595, also phoned me to advise me i had a small kerb mark on a couple of my Esseesse wheels which i knew about and arranged for them to be repaired while they had both cars 
Excellent customer service from Phil, top man
One negative he wouldn't let me keep the Abarth 595 indoor cover

Just thought I'd post my views on Lipscomb

I have just bought a band new a500 and the purchase was very pleasant and problem free. I got a good deal from Phil Rigby who I would highly recommend he wasn't pushy or anything but totally professional and courteous at all times

He took time to hand the car over and explained everything in all the detail I wanted and answered my questions no problem at all

During the sale he kept me informed either via text, phone or email and sorted the financial side out as well

I appreciate he's in the business of selling but he did he's job brilliantly and got his sale by assisting me instead of trying to push me in any particular direction, I have no hesitation in recommending both Lipscomb and Phil, lets hope any warranty and after sales service are as good, I will of course keep you posted

Had a slight warranty claim, the centre air vent was not working correctly so I called up Lipscomb last week and arranged to call in, as it's an 80mile round trip I asked if they could pre order a vent, which they did I had a phone call and email to tell me that the part was in and that Saturday was confirmed, I've just come back, all done no issues car washed and hoovered limitless coffee great service all round