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Author Topic: Research Garage, Nuneaton  (Read 47246 times)

Offline Filthypig

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Re: Research Garage, Nuneaton
« Reply #15 on: July 31, 2009, 02:20:48 pm »
Just a further bit of positive feedback for the guys at Research Nuneaton.

Popped in yesterday to pick up some oil for the A500 and also get them to have a look at my exhaust as one exhaust tip stuck out further than the other (very strange).

Oil purchase was simple enough. Steve then popped out to the car with me and checked what I was on about re:exhaust.  Noted that it was sitting differently, took some pictures so it was all captured and emailed it off to Abarth HQ for further comment.

I had also noticed whilst paying for my oil that they had an offer on for the aluminium petrol caps, however I was winning the one that they were advertising on Ebay and it still had a couple of days to go!!  I mentioned this to Steve and he said he would speak with the parts guy (Alan) and see what he could do.

3 hours later and I'm driving home from work and my phone goes.  It's Steve telling me that the petrol cap is mine if I want it and they'll end the ebay ad (that I was winning) early  :thumb:
So I popped back to the garage to pick up my shiny new addition.

Whilst there Steve steals my keys and takes the car round back and gets it up on the ramps.  10 minutes later and I have a perfect fitting exhaust.

So far I have nothing but praise for the guys at this dealership.

And it looks like I'll be heading back pretty soon as I ticked over 3000 miles in 7 weeks of ownership yesterday  :whistle:

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    Offline Marcus_B

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    Re: Research Garage, Nuneaton
    « Reply #16 on: August 12, 2009, 11:50:07 pm »
    Mentioned in my newbie welcome thread how great the guys had been.

    Wierd thing is that Ben fron research bought a sofa fron me a few months back ( I work for DFS) and when i was looking around at cars i remembered him. Funny how people buy people!!!

    Anyway, Ben was Captain Awesome, wife had a drive and was sorely tempted too!! Funds led her to a 1.4 T-Jet GP Sporting. (secretly think she'll end up in an AGP!!)

    If you're thinking of a drive, give Ben a call, Top Lad!!!

    AGP / 1949 White / Leather / Climate / Red Stripe  & Mirrors / On the driveway!!!

    wampa

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    Re: Research Garage, Nuneaton
    « Reply #17 on: September 08, 2009, 04:44:30 pm »
    Right, I have finally managed to get some time to write a bit about my experience with Research.
    I dealt with Ben Thorpe who was always professional and honest about everything, and more importantly answered all the questions I could throw at him, if there was something he didnt know then he would find out and come back to me in good time.
    Research offered me a very fair price on my motor to p/x, I know this has not been done for others (Mikey?) but Research worked for me.
    The order process was straight forward, partly because I knew exactly what I wanted anyway without having to go through any optional extras list...I had been waiting long enough to order so it was etched into my brain anyway.
    The wait did not seem too bad to be honest, there was always plenty to read on here to while away the hours, the car arrived early and Research honoured the part ex price until September 1st as agreed, its great to have a 59 plate.
    I was the second handover of the day on the 1st (Ian was handing over a 500 to his customer before mine with Ben, anyone on here?) and this was very smooth, spent about 1/2 hr on that as I knew next to nothing about blue and me, plus the fact I bought the excellent Ipod adaptor which we needed to set up, and I was away.
    So, if you're reading this Ben thank you very much.  :thumb:

    Offline Biano44

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    Re: Research Garage, Nuneaton
    « Reply #18 on: October 09, 2009, 03:57:23 pm »
    Hi all,

    It's our first post on here, but I have been reading since the day we ordered our A500 back in June.
    We ordered through Ian, and he has been Great :thumb:! We picked her up on Tuesday, and we are very pleased.
    The service was/is really good and the car has so far been fantastic.
    Highly recommended.

    Chin,Chin.
    500 ABARTH, CAMPOVOLO GREY, PETALS AND BEST OF ALL, SHE'S NAKED!!

    Offline matrix neil

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    Re: Research Garage, Nuneaton
    « Reply #19 on: October 16, 2009, 03:34:25 pm »
    Just want to say what a great dealership Research garage is in Nuneaton.The man who sold me my car is Ben Thorpe,and i must say what a great bloke he is.He answered all my questions and his knowlege impressed me greatly.He also gave me a cracking deal on my old punto sporting against a brand new abarth.So thanks to ben im now the pround owner of an abarth. ::)The car drives like a dream and looks fantastic,people have been commenting how nice the car is,and i must admit i do like it when people comment on how nice the car is.Anyway keep up the good work ben and stay in touch and you were right i do feel special owning one of these fantastic cars,so if anyones looking for a great deal bens your man. :wave:
    Grande Punto Abarth,White,SS kit,Sunroof,No stickers,Just looking georgous as she is.

    Offline Paula

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    Re: Research Garage, Nuneaton
    « Reply #20 on: November 04, 2009, 12:28:33 pm »
    Positive experience from me as well. Arrived and collected in under two months, well prepared and easy pickup. After market rear sensors neatly fitted.

    Paula
    Red A500, 17" 10 Spoke Alloys and Black Leather: It's very red and it goes vroooooom.

    Offline irishpete

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    Re: Research Garage, Nuneaton
    « Reply #21 on: November 14, 2009, 11:08:24 pm »
    I'd just like to add a wee note here to thank Ben, Ian and the rest of the team at Research for all the help they gave us during the mad week between deciding we were going to buy the car and actually picking it up - luckily they had the perfect spec car in stock when I first called.

    Both Ben and Ian were incredibly helpful over the phone - somehow they still sounded happy to hear my voice on the 8th or 9th occassion I would ring on any given day to ask yet another peculiar question!

    From the first phone call to shaking Ian's hand before driving away in our car the whole experience put us in a positive frame of mind as far as the ongoing ownership experience is concerned.

    And a special thanks for returning the Bob Marley CD we stupidly left in the car we traded for scrappage!

    Abarth 500 | Black with Red Stripes and Mirrors | Red Leather | Petals | Climate | One Manic Grin!

    Offline Paula

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    Re: Research Garage, Nuneaton
    « Reply #22 on: November 17, 2009, 06:47:39 pm »
    A big thumbs up for Research today. I phoned yesterday to say that I wasn't sure my microphone was working on Blue&Me. I spoke to Steve, one of the mechanics, who offered to pick it up last night as he lives locally, the fitted a new microphone today, and he dropped it back this evening. Very happy.

    Voice control can now hear me - not sure it will ever understand me that well. Haven't tested handsfree calling yet though.

    Update: just tested it and I can use handsfree calls now as well.

    Paula
    « Last Edit: January 01, 1970, 01:00:00 am by Paula »
    Red A500, 17" 10 Spoke Alloys and Black Leather: It's very red and it goes vroooooom.

    Offline libebcnof23

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    Re: Research Garage, Nuneaton
    « Reply #23 on: December 10, 2009, 01:47:18 am »
    Had the annoying squeeky brakes done and as usual the people there make it a pleasure every time I deal with them I have nothing but praise for the Research staff who are always so professional  and willing to go the extra mile.:thumb: :thumb:
    AGP Black ,red stripe ,titanium alloys ,sky dome roof

    Offline Ricey155

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    Re: Research Garage, Nuneaton
    « Reply #24 on: December 14, 2009, 07:30:27 pm »
    turned mine around in 2 weeks always good to know somebody who can sort a deal for ya

    Ben sorted my A500 as well cant complain did his job perfectly even with a scrapper and 2 plates transfers nothing went wrong and no complains from me

    544 miles DONE except for the odd squeaky brake noise car is fine - i hate none sports mode tho rubbish  :thumbd:

    top service  :thumb:
    Sold my 59 plate after 8 years 9 months (Aug 2018) £5500
    my blog ~ http://fiat500abarth.wordpress.com/

    Offline cul8tr

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    Re: Research Garage, Nuneaton
    « Reply #25 on: December 19, 2009, 11:39:40 am »
    Picked up my new car yesterday - can't thank the guys at Research enough (in particular Ian) during the sales process, no pressure to buy any extras - knowledgeable, accommodating considering I was always turning up late afternoon just as the dealer was about to close. 

    Handover was great even in -3 degrees (poor Ian) - helped me set up the iphone....overall I've had a good experience with Research more so than other dealers I have bought cars from (Audi/BMW etc).  They will definately get my trade in future as long as the car lives up to my expectations  ;D

    I think they gave me a fair part-ex on my old car.....half a tank of petrol.....so all in all a happy person.

    Would recommend them - hope pre-sales is just as good

     :thumb: :thumb: :thumb:

    Offline robbie67

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    Re: Research Garage, Nuneaton
    « Reply #26 on: February 06, 2010, 07:03:13 pm »
    Would just like to say from going to look at the 500 Abarth and being introduced to Guy I've had the best experience ever at a car Showroom. I Part-Ex my Mini Cooper S (got a fair price) and the following week I was back at the showroom to pick up my new car with the Esseesse Kit fitted and all other options completed. On handover I had a excellent full review of of all the working parts in and outside the car was very impressed ! Guy had great knowledge and an obvious love for the car and at no point from me first going their did he ever try to force me into buying the car(if anything I was forcing the issues). Overall brilliant service from Guy and also Ian who I saw the one occassion and I actualy look forward to going back to the showroom to get my private plates on and maybe one of the wing mirrors painted Italy green ? 1st Class !

    Offline Cagliostro

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    Re: Research Garage, Nuneaton
    « Reply #27 on: March 16, 2010, 09:26:25 am »
    Got my Campovolo Grey A500 SS from Ian a just over a week ago and I love it!

    Great service from Research. Thanks Ian.

    David

    Offline libebcnof23

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    Re: Research Garage, Nuneaton
    « Reply #28 on: March 25, 2010, 09:43:46 pm »
    Took my car for it's first service and once again no complaints at all just perfect from drop off to pick up,always a 1st class experience :thumb:
    AGP Black ,red stripe ,titanium alloys ,sky dome roof

    Offline Pootle

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    Re: Research Garage, Nuneaton
    « Reply #29 on: April 02, 2010, 01:47:28 pm »
    Just wanted to say thanks to all the guys at Research for sorting out all my problems, and fitting my zoom zoom kit
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