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Author Topic: Research Garage, Nuneaton  (Read 48916 times)

Offline JohnnyR

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Re: Research Garage, Nuneaton
« Reply #60 on: November 15, 2011, 04:22:57 pm »
Like most on this post I am very happy with Research after taking my APE in for first oil / filter change plus warrenty work. Mark the service manager couldn't have been more helpful. I had a non-opening dash 'loose change' box fixed, no air from LH dash vents fixed plus a strange problem with gears which is under reveiew. Once or twice on a 20 / 30 mile journey whilst changing down from 5th to 4th there is no resistance and the gear engages too quickly with a crunch. Mark test drove but of course it didn't do it! Also stop / start erratic which is now spot on. They valeted the car beautifully so all in all I'm well pleased :)

AbarthForum.co.uk

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    Offline nickhead

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    Re: Research Garage, Nuneaton
    « Reply #61 on: November 27, 2011, 07:49:13 pm »
    Hi all, on tuesday 22.11.11  I ordered my new A500 esseesse Koni (from dealer stock) in red with Anthracite wheels over the phone from Ian at Research. He called me Thursday to give me an update, car was all built, waiting to tax it then call Italy to re map ECU. Called me again Saturday to say ALL done cars ready. Went over today (Sunday) to collect it. Put my new Abarth wooden crate and bits in my old car, had a coffee with Ian, paid for the Abarth, drove home, massive smile all the way back to Birmingham. What a great experience, no probs, everthing done like its supposed to be done. Cant fault the place. Well done to Research Garage......
    « Last Edit: November 28, 2011, 09:24:03 am by Ninjauk »

    Offline barwell1992

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    Re: Research Garage, Nuneaton
    « Reply #62 on: December 09, 2011, 08:01:30 am »
    i should have done this ages ago but forgot :p

    brought my second hand AGP from ian and ben about 2 months ago, got great service, car wash checked over and found to have rusted exhaust and the two front tyres were shreded, both were fixed under warranty car was serviced and valeted ect.

    The had sold the car to its first owner so was good to know full history.

    Also were great and let me test drive it (Im 19) so that was cool.

    the only down side was that the car had to go back in the day after i had picked it up as it wasn't boosting and the engine management light came on, and had use of the awfull 1.2 punto evo i do about 70 miles a day on mway and a roads used loads of fuel ect
    Turned out it was the dump valve all was fixed but was a bit annoyed as i though the car would have been tested before i had brought it. And when i got it back they had used about 1/4 of a tank, and it had cost me to get to the garage both ways (the evo was empty) about a 40 mile round trip

    but other than that the service was 1st class
    59, AGP white and red with TMC and BMC with blow off mod

    Offline gingerjust

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    Re: Research Garage, Nuneaton
    « Reply #63 on: December 15, 2011, 08:05:17 pm »
     :thumb:

    Just had first service done on friday. dropped the car off and then walked into nuneaton town, only 15mins down the road then headed back. all good one headlight to high all done and courtesy call Monday.
    Also just had a nice email of Ian who sold me a car last year.

    Excellent  :)

    Offline DavidU

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    Re: Research Garage, Nuneaton
    « Reply #64 on: December 23, 2011, 11:01:40 pm »
    Excellent, attentive and personal service from all at Research, when buying new 500 esseesse, which was delivered today  ;D. All staff seem to be genuine Abarth enthusiasts  :thumb:. Will definately return for service and maintenance. This was one of my best car buying experiences - thanks.
    500 esseesse, Koni's, Monza, Carbonio Nero, Red Leather, 695 Carbon Fibre Wing Mirrors.

    w18bla

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    Re: Research Garage, Nuneaton
    « Reply #65 on: January 15, 2012, 11:43:21 am »
    Thought i had posted but i haven't so here goes...

    Research have been top notch for me so far with Ben in sales dealing with everything from start to finish with detail. I am always made welcome when i am there even if it is just passing or as with my Koni problem i have now all has been delt with proffesionally and with great communication within.

    Also Ian for the first test drive i did in my SS which was the day i decided it was a must.. Thanks Ian :thumb:

    The only thing i would say which would make it a better place would be a nice Tassimo coffee machine in the corner where them lovely leather Abarth office chairs are...  :thumb: and then i would live there hahaha...

    Great service so far and great friendly people...

    Craig

    Offline AustinR

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    Re: Research Garage, Nuneaton
    « Reply #66 on: January 19, 2012, 12:37:48 pm »
    Just taken my AGP to Research Garage for 36,000 mile service and MOT. It's the first time I've used them as I have a nearer garage in North Staffordshire, but Research undercut them on price so I thought I'd give them a go. Very pleased with the service I received. All staff pleasant and helpful. Offered to drop me off in Nuneaton while the work was carried out, but I said I'd walk, thanks. Left car with them at about 9.00- they called me at 2.30 to say was ready. All the work carried out was explained to me and they gave me a customer loyalty card with 10% off everything. They'd even washed the car ! From my experience I would recommend this garage to anyone. Very well done, Research. Only downside is the drive down from Stafford which was a little fraught and took about twice as long as AA Routefinder said it would. Mainly in the dark and with lots of big lorries, traffic queues and general congestion. I'll work on a different route next time.

    Offline Ricey155

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    Re: Research Garage, Nuneaton
    « Reply #67 on: February 17, 2012, 12:14:30 pm »
    2nd service 11750 miles - £154 for oil & filter  :o
    Sold my 59 plate after 8 years 9 months (Aug 2018) £5500
    my blog ~ http://fiat500abarth.wordpress.com/

    Offline Juggler

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    Re: Research Garage, Nuneaton
    « Reply #68 on: March 06, 2012, 12:15:22 am »
    Purchased "Norman" from Ben @ Research. Yes the Misses has fallen for it. Topnotch service all round. An absolute pleasure

    Offline barwell1992

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    Re: Research Garage, Nuneaton
    « Reply #69 on: March 06, 2012, 07:54:43 am »
    Car had a moment the other week so had to take it it for diagnostic as engine managment light was on, very good service as usual but didn't realise that 3rd year warranty dose not cover diagnostic so that cost £85 then had the tracking done at £60 ... Expensive but atleast car seems ok and was just the rain causing water to get into air box
    59, AGP white and red with TMC and BMC with blow off mod

    Offline will-w

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    Re: Research Garage, Nuneaton
    « Reply #70 on: March 06, 2012, 01:47:37 pm »
    :thumb::thumb::thumb::thumb::thumb:

    Would just like to say a big thanks to Dean in the parts department.

    I approached my local dealer for a price for some parts and was shocked when they quoted me £173 ex VAT.

    Contacted Dean and was quoted a happy £168 inc VAT and shipping..

    £40 saving on parts ;D ;D ;D
    Abarth Punto Supersport
    Grigio Campovolo, Assetto Koni, Esseesse floating brakes, Skydome
    Summer: Gunmetal 18" Esseesse with Bridgestone Potenza RE050A
    Winter: Official Abarth Winter Kit (17" with Pirelli Sottozero 210)

    Offline borderman

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    Re: Research Garage, Nuneaton
    « Reply #71 on: April 02, 2012, 08:57:54 pm »
    Picked up A500 from Research Garage saturday afternoon (31/3/12)great car.Very happy with car buying experience with Thanks to Ian for sorting everything out.
    Modena Yellow 595

    Offline akg1974

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    Re: Research Garage, Nuneaton
    « Reply #72 on: April 19, 2012, 05:39:02 pm »
    Took the car to Research this week for a 18k mile service and MOT (car has only done 14k miles but warranty runs out in May so paid for a full service now).
    The service cost was £350 and the MOT was free as I had a voucher for an MOT when buying the car from them from new.

    No hidden costs. Really happy. :)

    Cheers.

    Previous car: Black 500 Abarth EsseEsse, Magnetti Marelli exhaust, titanium alloys, red leather, red side stripes, red door mirrors, auto climate control & dimming rear view mirror.
    Current Car: Cordola Red 595 Comp 180 black leather, black alloys, satin black stripes, yellow calipers & Interscope.

    Offline smilesoffun

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    Re: Research Garage, Nuneaton
    « Reply #73 on: May 01, 2012, 07:08:11 pm »

     Just picked my A500 up from its first service, and for them to look at a few issues

     Service was done and all was fine £155  8) oil and filter + pollen filter

     They also changes the gearbox oil which seems to have cured (for now) the chattering gearbox issue
     I also took the chap out to listen to the banging from the rear but as normal it would not make the noise???

     They did put a patch on the ECU which has bade the car feel much more lively especially in non-sport mode
     Have also noticed it is getting more boost in standard mode now

     Very happy so many thanks to all the guys at Research  :thumb:

      And thanks for the valet inside and out  ;D
    Don't Fear Speed Ride It

    2011 Grey 500 Abarth
    1972 Yellow 500 Abarth
    1966 Red 1000 tc Abarth

    w18bla

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    Re: Research Garage, Nuneaton
    « Reply #74 on: October 13, 2012, 10:05:32 am »
    Just another praise for Research Garage, new service manager Gary has been great with my Koni problem and after chasing abarth etc' Ben and others have also been amazing as always, and Simon as usal doing a great job on my car, I am worried they all know me now to well now, but what a great team..  :thumb:

     

    hungry