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Author Topic: Rockingham Cars, Corby  (Read 29195 times)

Offline flat6_3.6

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Re: Rockingham Cars, Corby
« Reply #15 on: November 04, 2010, 08:03:54 am »
Picked up my A500 SS last night - fantastic service. Alec was a joy to deal with. A breath of fresh air to to deal with an enthusiast, he was as excited as me. Many thx for everything. Cheers G
Black Abarth 595, Monza, Sabelt leather, OZ Ultraleggera

AbarthForum.co.uk

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    Offline Delaney

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    Re: Rockingham Cars, Corby
    « Reply #16 on: March 14, 2011, 08:21:10 pm »
    Well an other very good experience with Rockingham my first major service @ just over 17k complimentry car no problem easy to book the warranty work for OSR caliper delt with no problem with the Product Report being put in to FGA as i requested. Another issue was delt with which i reported also so everything i wanted doing was done = a very happy customer well done Rockingham.

    Offline Joey

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    Re: Rockingham Cars, Corby
    « Reply #17 on: March 16, 2011, 01:52:25 pm »
    I would like to say a big thank you to Kevin and Alec at Rockingham for making my new car buying experience an absoulte pleasure!
    The whole process was made so easy and nothing seemed like to much trouble for them.

    As I was downsizing from a larger car, Kevin let me test drive both the 500 and the Punto on my 1st visit, and didn't pressurize me into buying on the spot.
    I have been to other garges (different manufacturers), where you feel like you have to buy there and then and that they are doing you the favour.
    This was definatelty not the case here.

    On my 2nd visit I took the plunge and ordered  ;D

    Prior to delivery, Kevin was in contact a number of times to let me know what was happening and that everything was on track. And on one phoncall, I couldn't believe that I was even given a choice of registration for my plate instead of them just allocating it one from their list  :thumb:

    To top the experience off I recieved a letter last week thanking me for chosing to buy a new Abarth from them. It really did put the icing on the cake, and made me very pleased I decided to go to them for my purchase.

    So a big thank you, and here's to many happy miles of motoring


    Offline DTPnorfolk

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    Re: Rockingham Cars, Corby
    « Reply #18 on: March 30, 2011, 05:39:01 pm »
    Picked up my car Yesterday from Rockingham Cars so I guess it's time for some feedback. I don't wan't to re-post stuff other people have talked about but I probably will.

    I went to RC to look at an APE but wasn't sure if I was going to buy one. After one little drive and a chat I'd paid the deposit and ordered my car. Kevin was helpful but not pushy and left the buying up to me. I had plenty of communication from Kevin and the only downside was the car took longer than expected to get there from Abarth.

    The handover was simple, easy and quick. Kevin talked me through the car's features and set up my phone. The car had half a tank of fuel so I was able to drive home.

    All in all very happy.
    Abarth Punto EVO - Campovolo Grey

    Offline noddyrocket

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    Re: Rockingham Cars, Corby
    « Reply #19 on: April 02, 2011, 03:03:58 pm »
    Popped over to get my exhaust sorted this morning (the chrome was peeling off the tailpipe).

    The guys at Rockingham sorted the problem under warranty and even replaced a snapped exhaust rubber in under an hour :thumb:

    Offline kradcliffe

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    Re: Rockingham Cars, Corby
    « Reply #20 on: May 08, 2011, 07:14:45 pm »
    Recently had a couple of small warranty issues and as I don't have a dealer anywhere close I gave Kevin a call. He put me in touch with Harry the service manager and he took all the details and sent me the bits in the post.

    First class service once again. Thank you Rockingham.

    Keith

    Offline Delaney

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    Re: Rockingham Cars, Corby
    « Reply #21 on: June 28, 2011, 09:58:13 pm »
    I have recently had an issue that Rockingham have been absolutely superb in attending to with complete customer care that one might expect to receive had you owned a Ferrari. Through out dealing with the matter all of the staff that I delt with have been excellent.

    When I first rang them on a Friday morning they had no hesitation to offer to have the car in straight away and give me a car (which was a brand new Fiat Punto Evo) I took the car in the following day. They contacted me on the Monday and informed me of what action was being done and a timescale for the work. They then contacted me again to inform me as soon as they were aware of a revision to that timescale as some additional parts were required from FGA . The day they had given was the day the work was completed and understood that I might not be able to pick it up that day and to do so when it was convenient to me. This was the following day and I duly picked up my valeted car (it was dirty when I delivered it to them) and drove away very happy,

    Subsequently I did have to return it as I felt something was not quite right and again they had no issue in dealing with it. Whilst I was in the chap from parts printed the details of Panda roof rails part numbers and prices for a friend who was after some.

    I would like to thank everyone at Rockingham Kevin – Abarth Specialist,  Rachel – Service,  Russell – Mechanic/Technician to name a few. 

    Offline paulos

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    Re: Rockingham Cars, Corby
    « Reply #22 on: August 07, 2011, 08:54:41 pm »
    I just wanted to report back on a good service experience from Rachel and co at Rockingham Cars at the weekend. There were a few bits and bobs that needed sorting since buying my used A500 a couple of months ago, including the rear calliper problem. All dealt with. They also put on new bump stops and sourced the sort the parts last minute after my supplier fell through. A top job, recommended.
    A500 esseesse

    Offline Gav007

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    Re: Rockingham Cars, Corby
    « Reply #23 on: March 03, 2012, 03:10:45 pm »
    I went ONLY to see what was 'on offer' as i loved my 2007 Panda 100HP and left having signed on the dotted line for my now pride & joy  :DKevin Cudby was cool, calm & collective and wasn't like the stereotypical car saleman that we all know. It was a real pleasure to do business with Kevin and would recommend him to anybody thinking of buying an Abarth. Ten out of ten to that man !!!!!!

    Offline paulos

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    Re: Rockingham Cars, Corby
    « Reply #24 on: March 28, 2012, 11:01:59 pm »
    Very happy with the service from Rockingham after they investigated an odd droning sound that turned out to be a failed rear wheel bearing  :o . Got my 36k mile service done (a bit early) at the same time for £430, lots off the listed price after phoning around other garages, like Research, that were offering a lower price. Plus new rear pads, rear shocks replaced under warranty, and a new 12 month warranty after a previous admin slip up.  Couldn’t fault the excellent customer service.
    A500 esseesse

    Offline Toocs

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    Re: Rockingham Cars, Corby
    « Reply #25 on: April 13, 2012, 10:36:28 pm »
    I've waited 41 years to get my hands on a true Abarth and boy it was worth the wait!
    My first contact with rockingham was with Alec by email and it was superb from that point on.
    A true enthusiast like myself and very knowledgable about the product/brand.
    From the moment I walked into the dealership I was greeted with a smile and given a nice cuppa and encouraged to browse the showroom.
    As for the test drive, Wow! I was actually given a real chance to drive the car on some beautiful B roads which showed it's true potential. From that Point I was sold.
    I was given a fair trade in and the job was done. One week later and I picked up my Abarth with the biggest smile ever.
    What can I say about this dealership? simply the best service I have ever recieved as a consumer. Thanks to Alec and the team for a truly fantastic experience.

    Offline Joey

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    Re: Rockingham Cars, Corby
    « Reply #26 on: April 29, 2012, 04:15:43 pm »
    What can I say, booked my A500 in for its 1st year check at Rockingham yesterday and the service was exceptional.
    It went in for it's oil and filter change and while it was there I thought I would mention a few warranty things that needed looking at. I was fully expecting to have to take it back for these, but to the service department's credit all were sorted while they had the car.

    A big thank you to the service team, great service and reasonable price  :thumb:


    Offline chasmundo

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    Re: Rockingham Cars, Corby
    « Reply #27 on: May 11, 2012, 09:50:18 pm »
    Hi

    just a quick hello and to share my recent experience of Rockingham cars.

    I finally went and did the deed...I bought an Abarth SS over the phone and up until that point all my dealings were with Kevin. He was very helpful getting me the itemised full spec, SS certificate of conversion and road tax so i could just enjoy the car.  On the BIG day of collection Kevin was on holiday but I was left in the very capable hands of Alec. I arrived at Corby station and was collected by Alec in his Punto Abarth.  On arriving at he dealership, he let me have a good look round the car in my own time and took me through all the settings that were configurable. He set up my bluetooth connection with my iPhone, central display, radio etc etc...who knew there were so many options available on such a small car.  I was not hurried and was made to feel like the most important person of the day.

    I cannot recommend this dealership enough and that is 100% down to these two individuals.

    Keep up the fantastic work
    Chasmundo

    White Abarth SS, Red stripe kit, Red leather, Skydome, Koni, Moza burble :-)

    Offline Jayster1988

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    Re: Rockingham Cars, Corby
    « Reply #28 on: May 21, 2012, 09:53:43 pm »
    Well what can a say garage was excellent I dealt with Alec and he was superb especially as I wasn't sure about part ex my r32 for an abarth esseesse but my mind was so put to ease a travelled down from Newcastle well worth the journey the service and everything was great compared to the abarth dealer in Newcastle would highly recommend rocking ham cars I may be back again perhaps for the Ferrari edition sometime in the future.

    Offline Peptalk

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    Re: Rockingham Cars, Corby
    « Reply #29 on: July 26, 2012, 10:13:19 pm »
    This has been a long time coming (almost three years as my local dealer) but praise is due to the service team headed by Harry. I've been back on several occasions with two A500s and the service from these guys is always first class.

    They go the extra mile and more importantly they don't treat your car like a piece of metal. You need to understand Abarth owners are passionate about their cars and extremely particular about detail - these guys understand. The team take time to talk to the customer and treat the car as if it were their own.

    It's a pleasure visiting this dealership and I will continue to take my car there for servicing and maintenance even after the three-year warranty lapses. Keep up the good work  :thumb:

     

    hungry