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Author Topic: Rockingham Cars, Corby  (Read 29194 times)

Offline Potenza

  • Abarth Wannabe
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    • Corby
Re: Rockingham Cars, Corby
« Reply #30 on: November 15, 2012, 10:49:33 pm »
Hello. Finally getting round to leaving feedback about Rockingham Cars Corby.
I have used Rockingham Cars for about 12 years and can honestly say they have always provided the very best in customer service and quality of work with everything they have done for me. This has been my third new car purchase from them and as with all the previous purchases was a very smooth experience with all the time, space and information I needed to make the right decision on the car.
Kevin was extremely helpful with all the detail and figures and Alec was even available late in the day on the Sunday before my purchase to go though the finance again and look at the figures and also allowed another test drive in the car to make sure I was happy.
Unusually for me the car I wanted with the spec I wanted was actually sat in the showroom as if to say here I am come buy me :) I made the decision to buy on the 3rd September and the team at Rockingham cars pulled out all the stops to have the car prepared and ready and even fit a rear parking system to allow me to collect the car the following day in the afternoon and true to form the car was collected with all the jobs actioned by 5pm on the 4th September. A truly great service and really shows the great work that the team provide at the dealership.
Its this level of service that has meant I keep going back to Rockingham cars and added to this the friendly atmosphere from everyone there makes it all worth while.
Car has been fantastic and is great fun, only niggle was with a warning light with a fault with the brake system electronincs however the fault was found very quickly as a faulty switch by the service team and fixed while I waited.
Great service all round as always, highly recomended dealership.

AbarthForum.co.uk

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    Offline nyssa7

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    Re: Rockingham Cars, Corby
    « Reply #31 on: November 28, 2012, 04:20:05 pm »
    More plaudits for Rockingham. Booked my car in for yesterday to have top mounts looked at as they were showing signs of wear (too much play when on 4 post lift) and last year of warranty runs out in Jan

    All fixed nicely, and they even swapped my digustingly dirty car for a clean and shiny one with clean white wheels replacing my dark grey ones ::)

    They also did full health check on it - lots of passes - and identified that my front konis have "gone soft", something I hadn't noticed

    Now to see if I can get them replaced under warranty - bought through this forum so not down to Rockingham
    Campovolo Grey A500SS, red leather, sunroof, xenons, white wheels, Assetto Corse decal kit, Koni FSDs, LHD

    Offline hebbs11

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    Re: Rockingham Cars, Corby
    « Reply #32 on: January 24, 2013, 08:44:18 pm »
    Nothing but praise for Kevin and the team at Rockingham Cars.  When my wife and I went for a test drive, we were treated in a pleasant and unhurried manner.  We ordered a new car from the factory and we were regularly kept unto date on the progress of the car by phone.  When we picked up our beautiful red 595 Tourismo, Kevin took us through the paperwork and the car control etc again in an unhurried manner. 

    We highly recommend Rockingham Cars.

    Offline Gary Miles

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      • Corby
    Re: Rockingham Cars, Corby
    « Reply #33 on: January 25, 2013, 07:50:51 am »
    I can only agree with the last comment, i have brought several cars from Rocky cars, the lastest being the Abarth, my son brought a new car from there last year and being a young guy there was always the chance to use his lack of knowledge but no they were superb. all the guys in there are great and i am lucky enough to live a couple of miles away and often pop in and im always treated really well! i will always go back there and i am always promoting the dealer to every one i know! thanks again to all at Rocky cars, espically Jack who has been a star!!!

    Offline subdvr

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    Re: Rockingham Cars, Corby
    « Reply #34 on: March 09, 2013, 01:44:06 pm »
    Great process from Rockingham Abarth!  :)
    As most of the above comments suggest, a great sales team and great customer service, particularly from Kevin. We ordered our 595 Turismo in late November and picked her up first week of Feb, throughout the wait Kevin kept us updated on build and expected delivery. On pick up day, there was no hurry, Kevin took us through the paperwork, ran through the details of the car and controls, set up the stereo, and let me drive off.
    It has been a great experience purchasing through Rockingham Abarth, probably the best ive had when buying a new car.
    kev has since followed up with a courtesy email to see if all is okay with the car, another nice touch!
    595 Turismo, Scorpione Black, Natural Tan Leather.

    Offline Alex

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    Re: Rockingham Cars, Corby
    « Reply #35 on: June 14, 2013, 10:24:12 am »
    Picked up my new 595 turismo from Rockingham last Wednesday and have been out enjoying it but feel the need to write a review.

    Alec and Kev from Rockingham were a delight to deal with from the offset. You normally have an inherent distrust of car salesmen but they were absolutely lovely chaps to deal with, not pushy at all and very knowledgable - just the experience you want to have when purchasing a new car.

    On collection day Kevin picked me up from the train station, went through all the details and explained the car controls to me as well as pairing my iPhone to blue and me - I even received half a tank of petrol to get me home!

    I really cannot recommend them enough and if you're looking to buy an abarth make sure you pay them a visit.

    Offline Nethers66

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    Re: Rockingham Cars, Corby
    « Reply #36 on: July 02, 2013, 08:41:44 pm »
    I'd been looking for a 500 Abarth for my wife to replace her Alfa Spider, anyway found a red 500 with the 695 Koni, Brembo & Monza Exhaust fitted, dealt with Alec who i have to say was excellent, nothing was too much trouble, a true bastion of customer service, he's called twice since we collected the car last Friday just to make sure everything is ok, top bloke, top dealership i'll certainly be recommending them.

    Offline Gary Miles

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    Re: Rockingham Cars, Corby
    « Reply #37 on: July 16, 2013, 07:36:39 am »
    Another great experience at Rockingham Cars yesterday, cars first MOT and a interim service. no issues and great advice and a few favours carried out as well, thanks service dept!

    Offline M1KAL

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    Re: Rockingham Cars, Corby
    « Reply #38 on: September 23, 2013, 02:12:22 pm »
    Took Alberto up for his 18K/4 year service. Excellent service and communication by the service dept, and got to have a look around RomeoFerrari's Cinquone 500. Despite the 120 mile round trip, I'll definitely be going back.  :)
    “I live my life a quarter mile at a time. Nothing else matters: not the mortgage, not the store, not my team and all their bullsh*t. For those ten seconds or less, I’m free.”

    Offline heliharris

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    Re: Rockingham Cars, Corby
    « Reply #39 on: September 30, 2013, 09:07:57 am »
    Took my Abarth 500 in to accessed for a possible goodwill (a month out of warranty) replacement of the nearside lower front wishbone (premature wear in ball joint at 11000mls).

    They pointed out, that the top mount requires attention also.

    Very pleasant service manager, sounded positive, should hear by the end of the week.

    On a less positive note, might have picked up a speeding ticket on the dual carriageway between Welden and the showroom, stealth camera van spotted when doing 45 in a 40 zone!!! the joys of owning a pocket rocket.

    Mick.

    Offline heliharris

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    Re: Rockingham Cars, Corby
    « Reply #40 on: October 04, 2013, 02:20:44 pm »
    Update on the above..... they are prepared to cover the cost of the parts required, but i have to pay the labour charge!!!

    This amounts to £241, which seems to be a little excessive, but apparently the front bumper has to be removed to reach one of the lower wishbone bolts!!!!!!. Hmmmmmm, will have a look under the vehicle at the weekend, looked easy enough to get to when it was pointed out to me on the MOT ramp two weeks ago.....


    Mick.

    Offline heliharris

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    Re: Rockingham Cars, Corby
    « Reply #41 on: October 16, 2013, 03:15:06 pm »
    The above work carried out this morning. One small issue apparent within quarter of a mile of leaving the premises, necessitating my immediate  return, steering wheel annoyingly out of alignment when driving in a straight line.

    This was corrected on my return, with due apologies from the service manager, with the offer of a 25% discount on my next service requirements, a nice touch and appreciated. :thumb:

    Car felt fine on my eventual drive home, so i`m a happy bunny, albeit a slightly poorer one.

    Hoping these new parts last longer than the original!!!.

    Mick.

    Offline heliharris

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    Re: Rockingham Cars, Corby
    « Reply #42 on: October 28, 2013, 11:42:12 am »
    Seeming like an empty gesture, as to date no letter confirming my 25% discount has been received as promised.

    No real surprise to be honest.

    Mick.

    Offline heliharris

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    Re: Rockingham Cars, Corby
    « Reply #43 on: December 05, 2013, 10:46:33 am »
    Had a follow up call from the service manager Mr Babraha last week, asking if i was happy with the above work that had been carried out.

    He also asked if i had the received the discount letter for my next service.

    I hadn`t, so apologies were accepted, followed a few days later by my discount letter.

    Happy bunny.

    Mick.

    Offline Red Hot Chilli

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    Re: Rockingham Cars, Corby
    « Reply #44 on: December 29, 2013, 07:45:08 pm »
    My evo abarth is the second car I've purchased from Rockingham Cars in Corby. I initially went to see a standard Punto but bought the Abarth instead!  :thumb: I can honestly say that Alec and Jack are two of the nicest guys you will ever meet. They were both very professional and there was no pressure to buy, very friendly and welcoming.  What buying a car should be like!!  Highly recommended.
     ;D

    Chilli