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Author Topic: SG Petch, York (Abarth Service Centre)  (Read 32703 times)

Offline Paveway

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Re: SG Petch, York
« Reply #45 on: September 08, 2012, 06:46:38 pm »
Ordered my APE a few days ago now, over the phone to Jonny. He really is a gent. Only one gripe is that he is unable to magic my APE out a hat and now having to rely on the Italian`s to get their act together.
Can't wait for the delivery date. Literally on hooks everytime the phone rings, just in case one has been sourced elsewhere.

This is going to be a long couple of months. 
If you can see Chuck Norris, he can also see you.
If you can`t see Chuck Norris, you may be only seconds away from death

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    Offline lloyd

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    Re: SG Petch, York
    « Reply #46 on: October 18, 2012, 05:24:09 pm »
    Took my car in for them to fit new door pillar trims and weatherstrips, all done whilst i had breakfast and discussed the new range with Jonny.

    friendly and efficient service as always :thumb:

    Offline Novawing

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    SG Petch York
    « Reply #47 on: May 17, 2013, 09:55:08 pm »
    I picked up my new wheels on Wednesday and I love it!
    Anyway, the service I got was fantastic.  The dealership has an Abarth Specialist who loves his fast cars, Johnny. He guided me through all the options, specs etc before I finally made my mind up to go ahead and collect the car I'd seen on the Internet.

    All in all it was sorted and I picked the car up within 24 hours. Sadly it wasn't very clean and it was not exactly how I expected it to be from a reputable main dealer.  However there was no trouble to change and during the time I was in the dealership a warm welcome was presented although interruptions persisted throughout the hand over process due to demands by others needing Johnny's attention.

    Despite the poor cleanliness a thumbs up to SG Petch, I can't recommend Johnny enough- he isn't your usual pushy salesman he is courteous and very knowledgable.   I'll let you know how they perform as time passes, hopefully the cleanliness issue was due to the high numbers of vehicles going out that day.

    Offline lloyd

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    Re: SG Petch York
    « Reply #48 on: May 17, 2013, 10:13:07 pm »
    I was at Petches on Tuesday and I have never seen it as full of cars, they certainly had a lot going on :thumb:

    Offline Freebo

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    Re: SG Petch, York
    « Reply #49 on: June 26, 2013, 12:44:10 pm »
    I have just completed the purchase of my brand new Supersport, Jonny has been truly amazing throughout the whole experience however its with great sadness that I have to say Jonny will be leaving SG Petch within the next couple of weeks for pastures new.

    I wish him well for the future.

    Offline lloyd

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    Re: SG Petch, York
    « Reply #50 on: July 11, 2013, 06:25:32 pm »
    Went into Petches today to wish Jonny all the best, he starts at Ringways  in Leeds next week.

    one of the Kia guys will be looking after Abarth for the time being, he,s a petrol head according to Jonny ;D

    Offline steveGPA

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    Re: SG Petch, York
    « Reply #51 on: January 03, 2014, 02:55:50 pm »
    Just booked my AGP in with SG Petch for the 25th Jan, guys were very helpful. Its the 36000 mile full service, was meant to be £480, i said i didnt need the air filter changing, so he had a look and got it for a round £400, ill report back on my experience

    Offline Freebo

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    Re: SG Petch, York
    « Reply #52 on: March 06, 2014, 04:44:33 pm »
    Booked an appointment to see Ian the other week in regards to trading the Supersport in. Turned up, waited an hour for him to finish with a customer then he had another meeting with some other people who he was running late with.

    I collared him before he sat down with them and said he was  running late so palmed me off with a Fiat salesman who went through everything with me but said he they couldn't value my car that day as the Abarth valuer wasn't there!!

    So despite me booking an appointment and them knowing full well they were to value my car that day no one could actually do it. Quite poor if you ask me, its not as if I live round the corner, Had to drive a 90 mile round trip for nothing.

    Lets hope my service next week goes better..

    Offline Freebo

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    Re: SG Petch, York
    « Reply #53 on: March 11, 2014, 10:15:56 am »
    Well it went in today, SG Petch not filling me with any more confidence.

    Dad dropped it off and confirmed they were going to look at the Air Con as it packed in again (for the 3rd time) and they didn't know about the problem despite me calling them yesterday about it. The chap at the service desk then asked my dad who normally pays for the repairs to the car  ???. My dad told him as far as he was aware it was them as the car is only 8 months old!

    They also dont appear to have any history of the air con failing the other two times despite the last time it going caused the alternator to kill itself!

    My dad also mentioned about the left over oil and the chap tried telling my dad it wasn't special oil and it came from a big drum! I hope the engineers know better than this person. He seems clueless about an Abarth.

    Will have to post an update later.

    Offline Freebo

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    Re: SG Petch, York
    « Reply #54 on: March 11, 2014, 06:12:29 pm »
    Good news! Service has been completed. Dad even managed to get the left over oil! Also A/C wasn't working due to a connector being loose. Will have to see if it now works or not.

    Offline Samttcar

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    Re: SG Petch, York
    « Reply #55 on: May 15, 2014, 04:09:23 pm »
    Just had my 14 plate abarth in for a small bit of overspray removing from bumper spoiler. Not the best repair i've seen, all they've done is scratched it off with a blade leaving little scratches in plastic. Adding to that they've had to replace my 2 day old turismo gear knob which they managed to scratch. Got home thinking i'd got away lightly only to discover a few scratches on drivers side skirt, not pleased is an understatment. Will not be returning again. Only plus was the service bloke was real nice and very helpfull at sorting other peoples carelessness. Anyone know best product for scuff removal?

    Offline scuderia sitar

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    Re: SG Petch, York
    « Reply #56 on: December 02, 2014, 12:11:28 pm »
    Had my big 54K service on Saturday morning.  Booking in was really easy by e-mail and I got really prompt responses from Cara Eddery.
    Everything was dealt with professionally from start to finish and the work job was all done very quickly.
    I was charged the price I was quoted (£340 without an air filter) and one of the comments written down about condenser fin corrosion was explained to me by the technician.
    The only complaint I have is that I looked at the itemised bill afterwards and I was charged for screenwash, which I'd just filled up a couple of days earlier and hadn't used it.
    I chose to use SG Petch rather than Richard Hardie, despite the extra 200 miles I had to travel, because it was still cheaper, even with the fuel added on.
    I also had a nice morning wandering into York and looking around.
    Red wheels - it's the future

     

    hungry