Just popped into the Thames service department to get my B&M system reset.

They appeard to be nice people and very efficient. I guess I'll find out for sure in a few thousand miles.

BTW, they had a grey A500SS with titanium wheels on the lot. I'm so glad that I chose the white as the titanium's made the car look lacklustre in comparisson. A quick straw pole was unanimously in favour of white.

Got mine from Thames back in May...extremely helpful folks, I found.  Def  from me

I had my GPA serviced by Thames today and they seem a competent outfit.  I waited.  First I had a coffee, then I had a chat with Ajay about my potential purchase of an A500 to complete my Abarth collection in the first half of next year, which was nice, then I wandered around admiring all the registered and as yet unregistered and unsold Abarth cars, and then I sneaked up on the big gate to the workshop and watched.  It was cool, the guy working my car was very thorough, he did everything I asked them to and the service bill was not much more than for the Punto Sporting at the time.  So I won't hesitate to take my car back there, especially since they are well within commuting distance, which Westover sadly is not.

In terms of Thames, I haven't got a bad word to say about them. Great bunch of guys from my perspective, always willing to help out and knowledgeable to about the cars. A few of them were at Silverstone last year to see their sponsored 500 and show a commitment to the brand.

Craig

Hi, Got my A500SS from Slough also. i also had a grin ear to ear on the test drive. service was good & enjoyed the haggle. The spare  :Dbox of bits arrives tomorrow :-)

Ok picked up the car yesterday afternoon .... WOW!

Ajay had phoned me to say he had a unregistered one on friday and could have it ready for monday even after I said I wanted the SS and Monza.

It was pre arranged for wednesday, and yesterday morning as I am speaking to Ajay  sorting out the insurance, he asked if I wanted to come to slough this afternoon and pick it up 

So there I was at Slough trying not to slobber over my car on the forecourt, Ajay talking me through the paperwork in plain english, very nice guy and makes you feel very important, plus no bullsh*t, which is rare in car salesmen these days

He then brought the car round, gave me a thorough walk through, which was a bit tedious I had already figured out much of it and just wanted to drive baby drive, but I listened like a good school boy should.

Suddenly noticed they had forgot the parking sensors, understandable as it was supposed to be a wednesday pick up, he said not to worry, he would send his guy over to my office, which is 30 miles from Slough, I thought that was excellent.

Job done, I thanked him, like I was shaking the president of america's hand, you know the whole " so honoured to meet you and thankyou for seeing me " kinda thing.. 

and with that, got it, roared it to life and shot off for 25 yards, hit traffic, which pretty much was the journey at 5pm on the M25 going back towards St Albans 

I would also point out his aftercare service is first rate, as many of us on the forum seem to pop in and have a coffee with him, some get offered bourbons