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Author Topic: WARNING - Rip off Tyres for my Abarth APE at National Tyres and Autocare  (Read 4201 times)

Offline APE MAN

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I thought I would pass on my experience with National Tyres in the hope that others do not get caught out like I did.

I have had a lot of problems buying tyres in the past from Kwik fit with leakage due to poor fitting so took advise from friends and went to National.   I was told they were far more professional at fitting tyres.   I put my registration number into the Website to see what deals I could get.   I was impressed in so much as they reported that I had an Abarth Punto Evo most show Fiat Punto Abarth.  However I was told that  "Valid tyres could not be found in the system for this vehicle.  Please call your nearest National Tyre Autocare branch for a quote 

I contacted a branch in Horsham and he asked me to bring the car down so he could ensure he had the right tyres.   The tyre fitter checked the tires and said that for top rate premium tyres such as Pirelli or Bridgestone I would be looking at close to £200 per tyre especially with a spreed rating of "Y" which were on the car.   He said he could offer me Avon at £300 for the pair appeared to be a more realistic price.   He told me they were "W" rated which would be fine on the car.   As I was about to leave the car to have the tyres fitted I was asked if I wanted the tracking done, I agreed and was told this was an additional £29.   Just before collecting the car I decided to check the Web to see if I could find Avon 215/45 W17 Zv5 tyres on the National website and was horrified to find that the same tyres were available on the Web for £281.30 fully fitted and including wheel alignment which would be carried out by the same branch.  A full £47.70 more for the two tyre or just short of £100 if I had chosen to replace the set.    I feel completely ripped off, I didn't mind paying more than Kwik Fit to get my tyres fitted properly but I didn't expect to be ripped off by National Tyres.   I will contact their customer services but I know they will explain that the savings are only available online which is stated on the Website.

My advice if you are going to buy from National Tyres drive down to your dealer get a quote, then sit in their office and connect to their Website.   Order your tyres online, once your are phoned by the branch ask if they can fit them immediately as you are sitting in their reception and then save yourself £50. :thumbd: 

     


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    SixDegrees

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    Sorry to hear that, but I learned many, many moons ago that sh*t-Fit et al, are just that, sh*te!!

    Mytyres, Camskill, Tyretrader or Pneus-online are where I shop 80% of the time it (MyTyres).  Then get the fitted by a local (Hi-Q) who I trust.

    Comparing the like of eTyres, sh*t-Fit and other local fitters I've yet to find anyone cheaper and more efficient than MyTyres!!

    :)

    Offline SJH

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    Except when they can't be bothered to deliver..... I waited weeks. Their helpline is pretty poor too.

    The one who impressed me was pneu online - 48 hr delivery on winter tyres.  :thumb:

    Back to the point, smaller independent set ups are always better so far as my experience goes. Local guy here in a van comes to me (either having sourced the tyres or to fit ones I already have). Great service.  :thumb:


    Offline thepoormillionaire

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    Except when they can't be bothered to deliver..... I waited weeks. Their helpline is pretty poor too.

    The one who impressed me was pneu online - 48 hr delivery on winter tyres.  :thumb:

    Back to the point, smaller independent set ups are always better so far as my experience goes. Local guy here in a van comes to me (either having sourced the tyres or to fit ones I already have). Great service.  :thumb:

    I agree smaller local places are the best place to go. I have a local garage to me in Berkshire who always go the extra mile to help me & if I cant get to them they come out to me. Prices are really competitive.

    Always worth researching prior to purchase
    White Esseesse Wheels, Bilstein B14 PSS Coilovers , TMC 'BOX OF MAGIC', Red GTT Induction Kit, Red GTT Hose, Red GTT Battery Cover, Red GTT Heat Shield Cover

    SixDegrees

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    Except when they can't be bothered to deliver..... I waited weeks. Their helpline is pretty poor too.


    Been buying from the for years, never had to complain or chase.  Have to admit the helpline is less than useless.  called it couple of times with queries but I gave up as they didn't get what I was asking.

    Offline Hawk

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    I'm amazed they offered 'W' rated tyres to you and said they will be fine.

    Theoretically 'W' tyres will be ok but insurance companies look for any possible reason to reject a claim and fitting tyres of a different specification is one of them, especially if you are unfortunate enough to be involved in an accident.

    I always stick with original specification tyre size, speed rating and load rating. 

    Up to you but better to be aware   :thumb:

    Offline ashley_r_84

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    I only ever use the small local tyre businesses for mine.
    Bigger tyre companies tend not to have a clue :thumbd:
    It's the little businesses that take an interest in their customers and the cars they are working on :thumb:
    CHICKEN & MEAT RACING.

    Offline Juggler

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    I'm amazed they offered 'W' rated tyres to you and said they will be fine.

    Theoretically 'W' tyres will be ok but insurance companies look for any possible reason to reject a claim and fitting tyres of a different specification is one of them, especially if you are unfortunate enough to be involved in an accident.

    I always stick with original specification tyre size, speed rating and load rating. 

    Up to you but better to be aware   :thumb:



    Thats surprising. Have you had issues with insurance companies and tyres before?

    Offline Juggler

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    Have always found Camskill to be the cheapest, and get them fitted by a local garage.. Not really sure why anyone would pay Quik Fit (or alike) ridiculous prices...

    Offline Nibor

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    My local garage charged me £250 for my two pzeros fitted balanced and alligned, thats 17's on my a500 though, but I've always found local garages to be much better... I had a nail in one of my tyres, took it into national tyres to get it repaired, they took the tyre off, told me the nail could be replaced but the tyre (having done 1200 miles) had cracks on the inner tyre wall and they would have to replace the tyre, they werent allowed to fix the nail damage, it was against their protocol, so I told them to f off, put the tyre back on the car with the nail in, and stop wasting my time, went to my local garage and mentioned the 'cracks in the tyre wall' the tyre tech checked it, said the tyres were in as new condition, and fixed the nail puncture within 10 minutes and charged me £8...

    Always go to local independant garages in my opinion :P
    Abarth 500 Esseesse
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    Offline A84RTH

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    The people at national and alike are only following a policy given to them by overheads. If the tyre had been run flat or low pressure even if only a small amount of time, it may well of had sidewall damage on the inside of the tyre.

    If I'm honest I think I would've rather of paid the extra and got some good tyres. Shame you got ripped off though  :thumbd:
    :)Kim & Anthony:)
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    Offline Nibor

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    The people at national and alike are only following a policy given to them by overheads. If the tyre had been run flat or low pressure even if only a small amount of time, it may well of had sidewall damage on the inside of the tyre.

    The pressure didn't drop with the nail in, it had sealed around the nail, I checked the pressure after noticing the nail in the tyre and it hadnt dropped, and I'd checked it after driving the 20 miles through aswell, and there was no change, and there wasn't any sidewall damage at all, they were just spouting bs cus I'm a young guy and they figured I'd take their word and fork out £140 for a cheap set of tyres because they made out like I needed it or I'd crash and die, after getting the nail damage fixed, by my local garage, the tyre lasted the full however many miles it was before both fronts were worn low, something like 10k miles, from the 1200 they saw it, and told me it would never last long.

    And I'd always get the good tyres, just rarely from a big place that see's you as money rather than a customer
    Abarth 500 Esseesse
    Funk White with Green Mirrors and Stickers
    12-spoke 17" Green Team Dynamic Rims

    GTT Cold Ram Induction Kit and Viezu Custom Remap
    Koni Rears
    Magneti Marelli Street-Race backbox

     

    hungry