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Author Topic: Status Codes  (Read 30149 times)

Offline mkabarth

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Re: Status Codes
« Reply #60 on: December 02, 2012, 04:59:19 pm »
Quote from: matt owens on December 02, 2012, 11:35:48 am
Quote from: mkabarth on December 01, 2012, 12:15:47 pm
APE has been stuck on Status 16 for over a month, delivery was due next weekend but just been told 'end of January'.   :(

My Supersport is stuck at 16 with no idea of when it will actually be made, I don't see production starting until the early part of next year. So I've decided to cancel the order.

When did you place your order?

Did you lose your deposit?  The dealer said that he has 4 APE's on order at the moment and one client has already changed and taken the APE that they already had in stock.  He did find me another APE waiting down at Portbury that is similar to the spec I wanted but said I would need to pay extra for the armrest, which I didn't think was very good.

Supposed to be receiving a call sometime this week to find out what is going on.
« Last Edit: December 02, 2012, 05:05:22 pm by mkabarth »
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    Offline lloyd

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    Re: Status Codes
    « Reply #61 on: December 02, 2012, 05:28:38 pm »
    There are press reports of another  shutdown at the Melfi plant in Italy, that won't be helping :thumbd:
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    Offline matt owens

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    Re: Status Codes
    « Reply #62 on: December 02, 2012, 05:59:35 pm »
    Quote
    When did you place your order?

    Did you lose your deposit?  The dealer said that he has 4 APE's on order at the moment and one client has already changed and taken the APE that they already had in stock.  He did find me another APE waiting down at Portbury that is similar to the spec I wanted but said I would need to pay extra for the armrest, which I didn't think was very good.

    Supposed to be receiving a call sometime this week to find out what is going on.

    I didn't lose my deposit as I arranged a deal on another APE which was in stock, but a lower spec which I will be collecting next Saturday. The most annoying thing is the lack of information coming from Italy as to what the delay is and when production will start again. If the dealer hadn't had a car in stock that I was happy to take in it's place I would have walked away entirely. I fear that some prospective owners would be put off by the current situation.


    MOD:Quote fixed
    « Last Edit: December 02, 2012, 06:15:51 pm by GTMartin »
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    Former AGP, 500 and APE owner. Miss them all.

    Offline mkabarth

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    Re: Status Codes
    « Reply #63 on: December 03, 2012, 08:31:39 am »
    Well I'm pretty stuffed because I've already part-exed my car, not overly happy with the dealer tbh they're making a meal out of a simple fix.  I figured when I ordered the car (after having read the reports about Melfi) that two months was a bit too soon to wait but the car would be 1-2 weeks late.  Sounds like it's going to be at least two months late now.
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    Offline John501

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    Re: Status Codes
    « Reply #64 on: December 03, 2012, 06:52:15 pm »
    Why are you upset with your dealer? They don't build the cars......
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    Offline mkabarth

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    Re: Status Codes
    « Reply #65 on: December 03, 2012, 06:57:31 pm »
    Quote from: John501 on December 03, 2012, 06:52:15 pm
    Why are you upset with your dealer? They don't build the cars......

    1) because he has not once made the effort to ring when he said he would

    2) he managed to source a stock APE for me (with climate control, which i don't want) but minus the armrest (which I had on my order) but insists I should pay £300 for an armrest to be installed at the dealership - if I choose to swap my order.

    He already took my old car off me, which was about £1500 less than I could have got if I had sold it privately.
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    Offline John501

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    Re: Status Codes
    « Reply #66 on: December 03, 2012, 10:44:33 pm »
    Well perhaps you should name and shame.....
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    Offline mkabarth

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    Re: Status Codes
    « Reply #67 on: December 04, 2012, 08:30:33 am »
    I will do in time, in the 'Dealer Feedback' section.  I'll give him the benefit of the doubt for now as I do have other means of transport and the actual issue of the car being late is not of particular consequence - but I would have liked the dealer to have been more pro-active.

    I have just been mugged off by a Mini dealership with another car and my anger with them has probably caused a bit of unintended ill-feeling towards the Abarth dealer.
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    Offline J_a_m_e_s

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    Re: Status Codes
    « Reply #68 on: December 04, 2012, 09:42:54 am »
    I have never handed over a car to the dealer before having the new one, why have you done that??
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    Offline John501

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    Re: Status Codes
    « Reply #69 on: December 04, 2012, 09:48:55 am »
    Usually happens to protect the part exchange value.
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    Offline OrangeSport

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    Re: Status Codes
    « Reply #70 on: December 10, 2012, 01:01:00 pm »
    Quote from: John501 on December 04, 2012, 09:48:55 am
    Usually happens to protect the part exchange value.

    Interesting....

    I my dealer agreed the price on my 500 in November (which was a little over what I expected) and agreed it would stand 'till the new car was ready (likely early January).

    I did consider handing mine in early, just because the MOT was due today. It passed anyway though, so £40 is a small price to pay to keep mobile....
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    Offline Tha_Ben

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    Re: Status Codes
    « Reply #71 on: January 14, 2013, 11:11:50 pm »
    When I had my grande punto sporting from new, I agreed with the dealer that they would put my current car though its mot and if my cupra didn't pass its mot, they would provide me a car until mine arrived.
    As promised, I had a little panda for a few weeks!

    As much as I've blasted said garage in the past. Sales have always been excellent and as of recently I only have good words to say about after-sales too!
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    Black AGP, alternate alloys, dual zone climate, sun roof, sub + 12v
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