I've also had bad dealings with them...

I ordered a set of number plate surrounds, nothing amazing. Paid online and was also told I'd receive a confirmation email, and be informed when they were dispatched.

A week later I'd heard nothing, so I contacted them to be told that they didn't carry any stock and they'd need to be ordered in. They would be in that week and posted out to me next day.

Two weeks on and I'd received and heard nothing, so again I contacted them and was told that their supplier was struggling to source the plate surrounds, and that they'd be a bit longer.

I contacted them again, and was told that they did indeed have the plate surrounds, however they now had to find a company who could print on the officiale abarth lettering and graphics on the bottom.

Finally I received the plates over a month later, and the printed graphics rubbed off in two areas the first time I washed the car!

Needless to say TMC will never be getting any of my money again. As a customer, I shouldn't need to chase my order, this is 2017 and online shopping isn't hard, I even run an online store and treat all orders how I'd like to be treated myself. Basic rule of good business practise.

Also, I feel that the fact they keep no stock is very poor. Your effectively paying the middle man to re-post an item after they've added their bit to the price. You may as well order from the supplier themselves.