Abarthisti

Abarth Cars => Abarth Grande Punto => Topic started by: x18pjr on April 07, 2011, 09:11:11 pm

Title: 36k service but dont have mileage
Post by: x18pjr on April 07, 2011, 09:11:11 pm
i have a esseessee grande punto

i have had a letter today saying my car is due a service 36k
but i have only done 17k, last year i did a 18k service at 7k which cost me 210 pound and was told there is no low mileage service and i have to have it done it by year not mileage, i want to keep the warrenty

can anyone tell me if my dealer is talking bulls*** i think he is
Title: Re: 36k service but dont have mileage
Post by: lloyd on April 07, 2011, 09:14:09 pm
he is. this has been talked about a lot lately. have a look at the service schedules in general abarth. Alex has put a lot of time and effort into getting the proper up to date service info and its as comprehensive as it could be :thumb:


don't confuse an oil and filter change with a service :thumb:
Title: Re: 36k service but dont have mileage
Post by: will-w on April 07, 2011, 10:08:24 pm
I'm going to be in a similar boat soon, Carmen has done a whopping 5,500 miles but is almost due the 24k service..

Does the SS need to be treated differently with regards to who does the service?  Just asking as I've heard Abarth being awkward about warranty claims against the SS kit??
Title: Re: 36k service but dont have mileage
Post by: lloyd on April 07, 2011, 10:10:44 pm
your due a 6000 mile oil and filter change, where does 24K come into it? :thumb:
Title: Re: 36k service but dont have mileage
Post by: will-w on April 07, 2011, 10:16:10 pm
your due a 6000 mile oil and filter change, where does 24K come into it? :thumb:

Age...  I know she doesn't officially need the 24k service as she's not done that many miles but I've always gone with the 'whatever is soonest' approach :)
Title: Re: 36k service but dont have mileage
Post by: lloyd on April 07, 2011, 10:21:29 pm
the warranty is ok as long as you have the prescribed service done by a vat registered garage using original parts or parts of equivalent quality.

anything you choose to do over and above that can be done by anyone, me and you included :thumb:
Title: Re: 36k service but dont have mileage
Post by: John501 on April 07, 2011, 10:55:17 pm
There is no "whatever is soonest" with Abarth apart from an oil change.
Title: Re: 36k service but dont have mileage
Post by: x18pjr on April 08, 2011, 12:09:18 am
thank you,
so ill just have a oil change and keep doing so untill 36k, is that everyone is saying 
Title: Re: 36k service but dont have mileage
Post by: Nibor on April 08, 2011, 01:21:21 am
thank you,
so ill just have a oil change and keep doing so untill 36k, is that everyone is saying 

Yeah, I almost paid for a service at 20k miles because the dealer said "you might aswell just get a 10k service to be safe" (wasnt an abarth dealer mind you, was a fiat dealer) I then looked it up and told him to shove it and I'll be back at 24k for an oil and filter change... Which I actually got done in Glasgows Abarth dealer quite recently
Title: Re: 36k service but dont have mileage
Post by: AlexK on April 08, 2011, 09:28:00 am
i have had a letter today saying my car is due a service 36k
but i have only done 17k, last year i did a 18k service at 7k

Your esseesse needs an oil change every 6,000 miles.  Even the old, incorrect service books are clear on this point.

If you've only done 17k miles, then your next service will be the 18k mile service plus pollen filter and brake fluid (as I presume your car is now 2 years old), but you should have had two oil changes previous to this.
Title: Re: 36k service but dont have mileage
Post by: AlexK on April 08, 2011, 09:32:52 am
I'm going to be in a similar boat soon, Carmen has done a whopping 5,500 miles but is almost due the 24k service..

You don't need a service until you hit the appropriate mileage, but you MUST have the oil changed every 6,000 miles or 12 months (whichever arrives sooner) on an esseesse.

Does the SS need to be treated differently with regards to who does the service?

No, but you need to have followed the esseesse service schedules and it's beginning to sound like some of you are not having 6k oil changes as you're supposed to.
Title: Re: 36k service but dont have mileage
Post by: Nibor on April 08, 2011, 02:39:03 pm
I got my car at 11800 and got an oil and filter change done, then at 18 I got the big service, and 24 got another oil change, so I think I'm doing alright
Title: Re: 36k service but dont have mileage
Post by: x18pjr on April 08, 2011, 03:48:29 pm
i have had a letter today saying my car is due a service 36k
but i have only done 17k, last year i did a 18k service at 7k

Your esseesse needs an oil change every 6,000 miles.  Even the old, incorrect service books are clear on this point.

If you've only done 17k miles, then your next service will be the 18k mile service plus pollen filter and brake fluid (as I presume your car is now 2 years old), but you should have had two oil changes previous to this.

i had the 18k service this time last year, yes i have had it two years now, but when i tell the abarth dealer i need a oil change he then tells me if i do i lose my warrenty,

about the 6k miles, my dealer never said anything about it and i dont have a service booklet to check up its only on here and the net i found out about it,

well ill book it in for a oil and filter change
thank you for your time
Title: Re: 36k service but dont have mileage
Post by: will-w on April 11, 2011, 12:07:42 pm
I'm going to be in a similar boat soon, Carmen has done a whopping 5,500 miles but is almost due the 24k service..

You don't need a service until you hit the appropriate mileage, but you MUST have the oil changed every 6,000 miles or 12 months (whichever arrives sooner) on an esseesse.

Does the SS need to be treated differently with regards to who does the service?

No, but you need to have followed the esseesse service schedules and it's beginning to sound like some of you are not having 6k oil changes as you're supposed to.

Well I purchased the car from a Fiat dealer, who did a service (a very basic one I thinks) so I'd like to get a proper full service done so I know the correct materials were used...  Just to be on the safe side! :)
Title: Re: 36k service but dont have mileage
Post by: x18pjr on April 11, 2011, 12:46:29 pm
I have phoned up Platts today, and asked them for a oiland filter change, they have told me that I need the 36k service because I have had it 2yrs I printed out the esseesse service sheet that is on this forum and they told me it's all wrong and I don't need to change the oil every 6k miles, I told the guy that other Abarth dealers have told me I do and the answer I got back was: "well the other dealers don't understand want Abarth have said"

That's my dealer for you I think he miss understands Abarth
Title: Re: 36k service but dont have mileage
Post by: azbo87 on April 11, 2011, 01:23:11 pm
Sounds like they are trying to pressure you into having unnecessary work done to your car so they get more money out of you.

If they don't want to do just an oil and filter change other places will be more than happy to do it for you.
Title: Re: 36k service but dont have mileage
Post by: AlexK on April 11, 2011, 01:53:58 pm
they told me it's all wrong and I don't need to change the oil every 6k miles

Tell them to go back to eLearn and print out whatever mystical document they've read that says you don't need 6k oil changes.  They won't be able to, of course.

You could, if you like, print out a copy of page 17 of AGP esseesse supplement I've attached below, which clearly states 10,000km (6,000 mile) oil and filter changes.
Title: Re: 36k service but dont have mileage
Post by: x18pjr on April 11, 2011, 07:30:00 pm
i did that sheet i got told i made it up, lol ill print them another one
Title: Re: 36k service but dont have mileage
Post by: AlexK on April 12, 2011, 09:38:10 am
Jesus, you really couldn't make this stuff up.  Here's the link to the full document in case you prefer to email it across:

http://www.abarthisti.co.uk/manuals/Abarth-Grande-Punto-Assetto-and-esseesse-Supplement.pdf

It's even got a document reference number on the last page so perhaps they'd like to ring Turin and check it's genuine.  Assuming they know how to use a phone, of course...
Title: Re: 36k service but dont have mileage
Post by: x18pjr on April 12, 2011, 12:59:02 pm
Thank you for your help I have alot of trouble with with other thing, but I'll print and email it to them
The other problem I have is centre piper comes away from backbox because it's cut short