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91
Abarth 500 / Re: Turbo issue?
« Last post by 695C on March 11, 2021, 09:22:58 am »
Keep us posted on what they find.

Turbo's can be sensitive little things. My moms VW Golf had a rusted stuck wastegate, the dealer quoted the old lady +€3500 replace turbo and they were so baffled when I said I wanted the turbo out and I would bring it back refurbished, that they accidentally said yes. They never do that and quickly offerd that I could buy a refurbished one from them for total cost of €2500.

No thank you, and off I went withthe turbo and it came back in better condition than new and total cost including turo in and out at dealer and refurbished turbo was less than €1500.

Always remember you have options and with turbo's a refurbished is as good as new if done at the right specialist. They rebuild everything on it.
92
Abarth 500 / Re: Gearbox "chatter" on new 595 Competizione
« Last post by 695C on March 11, 2021, 09:13:35 am »
Escalate escalate escalate - talk to someone who has the power to make decisions. Harsh tone untill it is escalated to the right level and then a forthcoming and 'my problem is obvious to everyone' tone when in contact with the right person.
93
Abarth 500 / Re: Gearbox "chatter" on new 595 Competizione
« Last post by 124Abarthreplica on March 11, 2021, 08:56:18 am »
Depending on how you financed the purchase, contact the lender to help you?
94
Abarth 500 / Re: Gearbox "chatter" on new 595 Competizione
« Last post by Dread on March 10, 2021, 08:40:44 pm »
Nope.

I requested a courtesy car AGAIN today and was supposed to get a call back to organise it. Never happened. Asked to have the technical emails from Arnold Clark to Abarth and vice versa copied to me. Never happened.

Even the Abarth customer service representative I spoke to today was perplexed as to why I was having to run around in a 20 year old Yaris (my Gran's old car). He couldn't get his head around why Arnold Clark wouldn't have given me a courtesy car when they can bill Abarth for it.

You couldn't make it up.
95
Abarth 500 / Re: Gearbox "chatter" on new 595 Competizione
« Last post by 124Abarthreplica on March 10, 2021, 07:32:57 pm »
I also despair... :(

Have they provided you with a replacement car whilst yours is in?

96
Abarth 500 / Re: Gearbox "chatter" on new 595 Competizione
« Last post by Dread on March 10, 2021, 04:56:33 pm »
My rejection of the car is still being refused.

I've been told today that Abarth want the garage to order new 3rd and 4th gears as a precaution, because they identified problems with these gears and it will take 7 - 10 days for them to arrive from Italy. The factory still haven't made up their mind about what they want the dealer to do and I'm now over a week on from dropping the car off at the garage.

At this rate I'll be lucky to see my car again this month.

I despair...
97
Abarth 500 / 12mm Wheel Spacers
« Last post by Robc66 on March 09, 2021, 07:12:02 pm »
Good evening all :)
I have some ST X Coilovers on the way for the Esseesse and want to fit 12mm spacers at the same time. Does anyone recommend any particular ones? I need black bolts really to god with my black wheels.
Thanks!
Rob.
98
Abarth 500 / Re: Colour Choice
« Last post by 310S on March 09, 2021, 05:13:11 pm »
Thanks guys,  Must admit Modena Yellow was my original choice .  Light colours highlight the black wheels, front grill, rear diffuser black window surrounds, mirrors  etc..... I think.  :sweat:

 Plus love the addition of the black roof option.

Take care all
99
Abarth 500 / Re: Gearbox "chatter" on new 595 Competizione
« Last post by 124Abarthreplica on March 08, 2021, 06:29:16 pm »
As you raised the "mystery rattle" issue within two days, I would say you every right to ask for a new replacement vehicle.

Have a meeting with the Motor Ombudsman for clarity. :thumb:
100
Abarth 500 / Re: Gearbox "chatter" on new 595 Competizione
« Last post by Dread on March 08, 2021, 03:27:18 pm »
I bought the car on November 3rd and took it back to the garage with a "mystery rattle" on November 5th. They looked around the car and declared it was the rear number plate being incorrectly fitted. I only noticed it then because the weather was still quite nice and I'd had the windows open when driving. That visit is documented, but the gearbox isn't specifically mentioned.

I next asked about the gearbox when I was having the BMC air filter and aluminium fuel cap fitted. The car had jumped out of reverse a couple of times and I asked the service manager for his opinion. He suggested it could just be because the car was so new and the gearbox was needing run in, but I should keep an eye on it. That was in late December/ early January. Sadly I didn't document that conversation.

And then the main conversation was on February 22nd when I left that car at the garage so that they could hear the noise from a cold start.

Today's update from the general manager is that they still can't tell me what's going on. They can't say if the whole gearbox is going to be replaced or if Fiat/Abarth want them to strip and repair it. They can't even give me a time scale. I of course need to know what's going on so I can decide if I'm going to go through the Motor Ombudsman.

The whole thing is just a car crash (pardon the pun).
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