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Author Topic: Postcode search not working (sometimes)  (Read 1724 times)

Offline tarbat

  • Abarth Wannabe
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  • Posts: 29
  • Carlo Rating: 0
    • Ross-shire, Scotland
Postcode search not working (sometimes)
« on: July 12, 2017, 08:26:42 am »
On my 2016 595, with the uConnect 7" unit.  When I enter a UK postcode in the satnav, it finds no results.  I get as far as the first 3 characters - eg IV3 - and it says no address found.  This is when first starting out on a journey.

Strangely though, if we stop on our journey (eg for fuel) and search again, the full postcode search works okay.  Does the Satnav need some sort of mobile signal for the postcode search to work?

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    Offline Fish

    • Assetto Corse Member
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      • London
    Re: Postcode search not working (sometimes)
    « Reply #1 on: July 12, 2017, 12:58:18 pm »
    I was having the same troubles when travelling around Scotland last weekend and was also wondering the same thing about mobile signal. Maybe it does as it also looks for points of interest in that area also.

    Fish

    Offline tarbat

    • Abarth Wannabe
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    • Posts: 29
    • Carlo Rating: 0
      • Ross-shire, Scotland
    Re: Postcode search not working (sometimes)
    « Reply #2 on: July 12, 2017, 08:00:33 pm »
    So, we did a trip over to Elgin (IV30) today.  In Inverness, IV3 was found, but IV30 was not.  But, as we approached Forres, also an IV30 area, IV30 was found on the satnav.  As we got nearer Elgin, the full postcode was found.

    Conclusion : The satnav only finds nearby postcodes.  Why would this be?  It makes planning a trip really difficult.

    Offline forza

    • Abarth Wannabe
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    • Posts: 22
    • Carlo Rating: 0
      • West Sussex
    Re: Postcode search not working (sometimes)
    « Reply #3 on: July 13, 2017, 10:25:07 am »
    I have similar issues with my postcode search, a bit hit and miss as to when or how well it works. I assume the location search function is done online, the manual does lists ‘online search’ together with traffic, parking and weather as the TomTom Live services that are only available when you connect your phone via the app.

    I’ve also just updated the maps on mine as well as in a BMW I own, this also suggests the Abarth postcode/address data is accessed online as the update was a lot smaller, around 9gb. The BMW data is stored locally (it always works even when live traffic info doesn’t) and was over 20gb despite the screen size and map graphics being far superior in the Abarth.

    Offline tarbat

    • Abarth Wannabe
    • *
    • Posts: 29
    • Carlo Rating: 0
      • Ross-shire, Scotland
    Re: Postcode search not working (sometimes)
    « Reply #4 on: July 13, 2017, 04:20:42 pm »
    Fixed the problem.  In desperation I did a reset on the Satnav settings screen.  Now postcode search works perfectly, in areas with no mobile signal and for postcodes hundreds of miles away.  Don't know why this has fixed it.
    « Last Edit: July 13, 2017, 04:24:06 pm by tarbat »