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Author Topic: Unable to update Sat Nav (TomTom) on 2017 595  (Read 776 times)

Offline David_S_Walker

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    • West Wales
Unable to update Sat Nav (TomTom) on 2017 595
« on: January 17, 2020, 10:34:43 am »
Hello,

I am trying to update my TomTom integrated SatNav on my 2017 595 Competizione 180 but it fails...

I have:

 - A new USB key stick formatted to Fat32.
 - Downloaded the latest .zip file and extracted to the stick as per instructions (Including the license file)

I plug the stick in to the car socket after all start up routines are complete and the car is running. It then picks up the stick asks me if I want to continue which I acknowledge and it seems to start but will always then fail with a code "Update failed(0xa40000)". I remove the USB stick and try again but the error repeats.

Anyone had this or know what it means? The car is under 3 years old so the 3 year map update should still apply?

Hoping the combined wisdom may have an answer as most Abarth dealers seem unwilling or unable to help?

Best regards,

David :thumb:

AbarthForum.co.uk

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    Offline David_S_Walker

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      • West Wales
    Re: Unable to update Sat Nav (TomTom) on 2017 595
    « Reply #1 on: January 17, 2020, 10:36:07 am »
    Hello,

    Just to add it has the Uconnect 7" system.

    Any suggestions gratefully received

    Best regards,

    David :thumb:

    Offline 124Abarthreplica

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    Re: Unable to update Sat Nav (TomTom) on 2017 595
    « Reply #2 on: January 17, 2020, 04:51:49 pm »
    While the old 'Blue & Me' were able to update via USB, it was always a bit hit and miss.

    One thing I did discover was the quality of the USB stick matters.

    Are you using a 'top' quality stick?

    Offline David_S_Walker

    • Abarth Wannabe
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    • Posts: 15
    • Carlo Rating: 0
      • West Wales
    Re: Unable to update Sat Nav (TomTom) on 2017 595
    « Reply #3 on: January 18, 2020, 11:09:27 am »
    Hello,

    Thanks for that - The stick is (I think) a good one - KINGSTON and 32GB - One would think that would be OK.

    Still looking for an answer....

    Best regards,

    David :thumb:

    Offline David_S_Walker

    • Abarth Wannabe
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    • Posts: 15
    • Carlo Rating: 0
      • West Wales
    Re: Unable to update Sat Nav (TomTom) on 2017 595
    « Reply #4 on: March 07, 2020, 05:56:25 pm »
    Hello,

    By way of closing this off the car went to PMS in Haverfordwest for a 3 year service and they performed a free software update to remove the code I was getting.

    I then downloaded version 1040 from the Mopar website (4 x map files and 1 x licence file) and tried again. This time it went through the upgrade of the maps as expected and is now running then latest available version with a map date of October 2019.

    As you only get free updates for the first 3 years I suspect if I want newer ones in the future I will have to pay for them... Unless they release a new one before the 17th of the month  ;D

    Best regards,

    David :thumb:

    Offline 124Abarthreplica

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    Re: Unable to update Sat Nav (TomTom) on 2017 595
    « Reply #5 on: March 07, 2020, 08:05:14 pm »
    Good to hear you got it sorted :thumb:

     

    hungry